Ecommerce Sales & Operations

As an Operations Manager at Devastram, your role is crucial in overseeing various aspects to streamline operations and enhance customer experience. You will be responsible for supervising the order dispatch process, collaborating with logistics partners, maintaining inventory records, optimizing stock levels, and ensuring seamless product uploads on the website. Key Responsibilities: - Supervise order dispatch process for timely and accurate deliveries - Collaborate with logistics partners to track shipments and resolve delivery issues - Maintain and update inventory records, optimize stock levels - Ensure seamless product uploads with accurate descriptions, images, and pricing - Engage with prospective clients, convert leads into customers - Handle Return to Origin (RTO) cases, resolve issues, coordinate with logistics for redelivery - Analyze RTO data, implement strategies to reduce returns, improve operational efficiency, and customer satisfaction Qualifications Required: - Proven experience in e-commerce operations, logistics, or related field - Strong organizational and multitasking skills - Proficiency in inventory management software and e-commerce platforms - Excellent communication and problem-solving abilities - Customer-focused approach in handling client queries and complaints effectively Additional details: Devastram offers the opportunity to work with a growing brand in a creative niche, a competitive salary with performance-based incentives, and a supportive team and work environment. If you are passionate about operations management and eager to contribute to the success of an e-commerce brand, we encourage you to apply for this full-time Operations Manager position at Devastram.,