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Epiq Systems, Inc.
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e-Discovery Client Services Project Manager / Associate Project Manager

e-Discovery Client Services Project Manager / Associate Project Manager

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Epiq Systems, Inc.

4 - 8 years

0 Lacs

hyderabad telangana

Posted:1 day ago| Platform: Shine logo

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Skills Required

project management client communication data management relativity process improvement information governance relationship building ediscovery

Work Mode

On-site

Job Type

Full Time

Job Description

It is exciting to work at a company where individuals truly believe in the work they are doing! About the role: This is a full-time hybrid position for an eDiscovery Project Manager/Associate Project Manager at Epiq in Hyderabad, with the option for remote work. As the eDiscovery Project Manager/Associate Project Manager, you will play a crucial role in ensuring that clients receive top-notch service by overseeing the day-to-day management of multiple eDiscovery projects. Your responsibilities will include providing clear guidance on deliverables, managing deadlines, and consulting with clients on workflows throughout various stages of the EDRM Model. Please note that this is an ongoing requisition aimed at building a talent pool of skilled eDiscovery professionals for potential future opportunities at Epiq. Qualified candidates will be contacted and considered when relevant active positions become available. Responsibilities: - Take control of all aspects of eDiscovery projects from initial planning to final production and project closure. - Lead client kick-off calls and internal project workflow discussions. - Prepare and examine client data for Intake. - Coordinate with support teams to deliver media reports and set up FTP access for clients. - Coordinate data ingestion and deliver reports to clients. - Collaborate with peer teams and clients on search term analysis and data promotion to review platforms. - Manage tasks specific to review platforms such as Relativity, including user requests, database management, creation of layouts/views/fields/choices/highlighting, and more. - Troubleshoot and resolve any client issues related to delivered or hosted data. - Review client invoices each month before delivery. - Act as the main point of contact for multiple eDiscovery projects, maintaining consistent project documentation. - Ensure smooth client service continuity between shifts through clear handoffs and updates. - Participate in process improvement efforts and work with teammates to enhance the client experience. Qualifications: To be eligible for this role, you must meet the following requirements: - Bachelor's degree or equivalent practical experience in a corporate setting. - Minimum 4-6 years of eDiscovery experience (for APM/PM role) with at least 2 years in a managerial role in an eDiscovery Service provider/law firm or corporate legal department. - Proficiency in Media Collections, Processing, Hosting, Review Support, and Productions. - Hands-on experience with Relativity and other document review and processing platforms. - Strong communication skills, with the ability to convey analysis and complex concepts to various audiences. - Willingness to work flexible hours and in rotational shifts to support the demands of the eDiscovery business. Preferred qualifications: - RCA or similar Review platform certification is preferred. - Self-driven individual with proven ability to prioritize and multitask effectively under deadlines. - Familiarity with the Information Governance Reference Model (IGRM) and eDiscovery Reference Model (EDRM). - Ability to build positive relationships with clients, particularly at the executive level. Benefits: Joining our inclusive culture of world-class talent at Epiq offers numerous benefits for your personal and professional growth, including: - Health and Wellness: Robust health benefits and resources for your holistic well-being. - Paid Time Off: Encouragement to take time off to recharge and rejuvenate. - Incentives: Employee success shared across the organization. - Growth: Access to educational resources for continuous personal and professional development. - Career Opportunity: Support in creating a unique career path at Epiq. - Flexibility: Freedom to manage personal and family needs, volunteer efforts, and other responsibilities. If you thrive in a dynamic environment working alongside enthusiastic, high-achieving individuals, a career at Epiq may be the perfect fit for you!,

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e-Discovery Client Services Project Manager / Associate Project Manager