E Commerce Manager

Role & responsibilities

Preferred candidate profile

Marketplace Management:

- Manage and optimize product listings on Amazon, Flipkart, and other relevant platforms to maximize visibility and sales.

- Monitor competitor products and pricing strategies to ensure competitiveness.

- Implement best practices for product category management and inventory control.

2. Sales Strategy Development:

- Develop and execute e-commerce sales strategies to achieve revenue targets.

- Analyze sales data and customer feedback to identify trends and opportunities for growth.

- Collaborate with marketing teams to create promotional campaigns that drive traffic and conversions.

3 Performance Analysis:

- Utilize analytics tools to monitor performance metrics, including sales, traffic, conversion rates, and customer satisfaction.

- Prepare regular reports on marketplace performance and provide insights for continuous improvement.

4. Collaboration:

- Work closely with product development and supply chain teams to ensure timely stock availability and product launches.

- Liaise with external partners, including agencies and service providers, to enhance e-commerce initiatives.

5. Customer Engagement:

- Develop strategies for engaging customers through reviews, Q&A, and customer service on e-commerce platforms.

- Address customer inquiries and issues promptly to maintain high levels of satisfaction.

Qualifications:

- PG in Mass Communications ( Social Media ) , or a related field.

- 4 to 7 years of experience in e-commerce management, preferably within the consumer electronics or IoT sector.

- Strong knowledge of Amazon and Flipkart platforms, including best practices for product listings, SEO, and advertising.

- Proven track record of driving sales growth in a competitive online environment.

- Excellent analytical skills, with the ability to interpret data and make data-driven decisions.

- Strong communication and interpersonal skills to collaborate effectively with cross-functional teams.

- Familiarity with digital marketing strategies, including PPC, SEO, and social media marketing.

Preferred Skills:

- Experience with e-commerce tools and software (e.g., Seller Central, Helium 10, Jungle Scout).

- Knowledge of inventory management systems and logistics related to e-commerce.

- Understanding of consumer electronics trends and customer preferences in the IoT space.

What We Offer:

- Competitive salary and performance-based incentives.

- Opportunity to work with a dynamic team in a start - up company.

- Career growth and development opportunities.

- A collaborative and innovative work environment.

Application Process:

Interested candidates are invited to submit their resume and a cover letter highlighting their relevant experience to nainu@tosskampani.com Please include E-Commerce Manager Application in the subject line.

Toss Kampani Pvt Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees