E-Commerce Manager

Role & responsibilities

Experience - 10 Years

Location - Hyderabad

Work Mode - WFO

Key Responsibilities

1. Strategy & Business Ownership

• Define and execute the overall eCommerce strategy aligned with company

revenue and growth targets.

• Own P&L for online business including revenue, margins, CAC, and profitability.

• Drive long-term digital transformation and omnichannel integration.

• Identify new business models, marketplaces, D2C opportunities, and growth

levers.

2. Platform & Technology Leadership

• Lead selection, implementation, and optimization of eCommerce platforms

(Amazon, Flipkart, Pepperfry, Wooden Street, Urban Ladder, Jiomart, etc.)

• Work closely with cross departments for increasing the performance & scalability.

• Ensure seamless integrations with CRM and logistics.

• Worked with new age Quick Commerce (Blinkit, Zepto, Instamart) is an added

advantage.

3. Marketing & Growth

• Oversee performance marketing campaigns, direction to improve ROI & ACOS.

• Drive customer acquisition & retention.

• Use data, analytics, and experimentation to optimize conversion rates and

funnels.

4. Operations & Supply Chain

• Own end-to-end order fulfilment, logistics, returns, and customer support.

• Optimize inventory planning, demand forecasting, and delivery SLAs.

• Ensure high standards of customer experience and service excellence.

5. Data, Analytics & Reporting

• Establish strong data-driven decision-making culture.

• Track and improve KPIs such as conversion rate, AOV, CAC, ROAS, churn, and NPS.

• Present insights and performance updates to leadership and board.

6. Team & Stakeholder Management

• Category teams (Amazon & Flipkart) management & Relationship building.

• Build, mentor, and lead cross-functional teams (marketing, tech, ops, analytics).

• Manage agencies, vendors, and external partners.

• Collaborate with Sales, Finance, Supply Chain, and Leadership teams.

Key Skills Required

Technical Skills

• Proven leadership in scaling brands in large eCommerce businesses.

• Strong P&L ownership experience.

• Deep understanding of performance marketing, platforms, and analytics.

• Strategic thinker with hands-on execution capability.

• Excellent stakeholder and people management skills.

Educational Qualification

• Post-Graduation (MBA / PGDM / equivalent) Mandatory

• Graduation in Business Management, or related field preferred

Experience: Overall 10+ Years, preferred in E-Commerce.

NOTE : Interested candidates share resumes on chaitrali.k@talentsketchers.com