E-Commerce Executive

Key ResponsibilitiesMarketplace Management

• Manage daily operations on platforms such as Amazon, Flipkart, Myntra, Nykaa, Meesho, and company website
• Create and optimize product listings (titles, descriptions, images, keywords)
• Ensure accurate pricing, offers, discounts, and stock availability

Order & Inventory Coordination

• Process and monitor customer orders, returns, and replacements
• Coordinate with production, warehouse, and dispatch teams
• Track inventory levels and prevent stock-outs or overstocking

Content & Catalog Management

• Upload high-quality product images and descriptions
• Ensure compliance with cosmetic regulations, labeling, and platform guidelines
• Update ingredients, usage instructions, and expiry details

Marketing & Promotions

• Support online campaigns, deals, and festive sales
• Coordinate with digital marketing team for ads, banners, and promotions
• Track performance of campaigns and suggest improvements

Customer Support & Reviews

• Respond to customer queries, complaints, and feedback professionally
• Monitor product ratings and reviews
• Work on improving customer satisfaction and brand reputation

Reports & Analytics

• Prepare daily/weekly/monthly sales and performance reports
• Analyze sales trends, conversion rates, and best-selling products
• Share insights with management for decision-making

Required Skills & Qualifications

• Bachelor’s degree in Commerce, Marketing, Business, or related field
• 1–3 years of experience in E-commerce operations (cosmetic/beauty industry preferred)
• Hands-on experience with Amazon Seller Central, Flipkart Seller Hub, Nykaa, etc.
• Basic knowledge of digital marketing, SEO for listings, and product cataloging
• Good communication and coordination skills
• Proficiency in MS Excel / Google Sheets

Preferred Skills

• Experience with cosmetic or FMCG products
• Understanding of packaging, labeling, and compliance for cosmetics
• Knowledge of ERP or inventory management systems
• Creative thinking for product presentation and branding

Key Performance Indicators (KPIs)

• Online sales growth
• Order fulfillment accuracy
• Inventory turnover
• Customer ratings & reviews
• Listing quality and visibility

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person