E-commerce Executive (For Freshers)

0 years

0 - 1 Lacs

Posted:2 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Manage and maximize sales on Amazon, Flipkart, and other e-commerce marketplaces.
  • Handle product listings, ensuring they are optimized and up-to-date on platforms like Amazon and Flipkart.
  • Upload, optimize, and modify new and existing product listings on various e-commerce websites.
  • Coordinate with seller support for any issues related to listings, approvals, returns, copyrights, and account management.
  • Analyze and monitor the progress of seller accounts across different platforms.
  • Manage returns and address any customer grievances effectively.
  • Monitor customer ratings and reviews, responding to them promptly.
  • Serve as the primary point of contact for all customer queries related to billing, product issues, service questions, and website queries.
  • Maintain and update the customer database regularly.

Required Skills:

  • Excellent communication skills and knowledge relevant to e-commerce.
  • Must have completed an e-commerce course (preferred in platforms like Amazon, Flipkart, Meesho, Jiomart).
  • Ability to multitask, meet deadlines, and pay attention to detail.
  • Advanced proficiency in MS Office, Excel, and Google Sheets.

Experience: No prior experience required, but completion of an e-commerce course is preferred

Job Types: Full-time, Permanent, Fresher, Internship

Pay: ₹8,000.00 - ₹15,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement
  • Leave encashment

Work Location: In person

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