Duty Officer

We are looking for a Duty Officer who will be responsible for overseeing day-to-day operations, ensuring smooth coordination between departments, maintaining discipline, and handling on-ground issues during their assigned shifts. The role requires vigilance, leadership, and the ability to respond effectively to emergencies or operational challenges.

Key Responsibilities:

• Supervise and monitor all on-site operations during duty hours.
• Ensure that all security, housekeeping, and maintenance personnel perform their duties as per standard operating procedures (SOPs).
• Conduct routine inspections of premises, equipment, and common areas to ensure cleanliness, safety, and functionality.
• Handle and resolve complaints or issues reported by tenants, guests, or staff.
• Maintain daily shift reports, incident logs, and communication handovers.
• Ensure compliance with safety regulations and report any hazards or irregularities.
• Monitor attendance, punctuality, and discipline among the staff during duty hours.
• Ensure that all administrative and operational standards are upheld during shifts.

Job Types: Full-time, Permanent

Pay: ₹9,000.00 - ₹15,000.00 per month

Application Question(s):

• How many years of experience do you have in operations, facility management, or duty officer role?
• Do you have experience supervising security, housekeeping, or maintenance teams?
• Have you previously worked in a multiplex, mall, hotel, or large public facility environment?
• Are you familiar with incident reporting, shift handover documentation, and daily log maintenance?
• Do you hold any degree or diploma in Hospitality Management, Facility Management, or a related field?

Location:

• Siliguri, West Bengal (Required)

Work Location: In person