Dutch-Speaking Customer Expert for bol

wherewework.bg on behalf of:

TP Greece

Job Overview:Do you thrive on making customers smile? Are you a Dutch speaker with a passion for problem-solving? Join bol’s dynamic Dutch Customer Expert team in Greece

At

TP in Greece

,

in collaboration with the Netherlands’ largest online retailer

bol

,

are looking for highly motivated Dutch Customer Experience Associates, dedicated to take ownership and turn each and every online purchase into a satisfying customer journey.We don’t make excuses for why the customer’s camera or balloons will not be delivered on time for his child’s first birthday party!

We provide solutions

! If that solution doesn’t exist, we simply create it and share our experiences with our colleagues so they can also put a smile on their customers faces!

If you’ d lo

v

e to work with bol, a brand that places emphasis on the

human

factor in every aspect, come join our ever-growing, extra-talented team in

Greece

!

Our bol project is based in

Thessaloniki

, but you will be able to work remotely, from

anywhere in Greece

!

What you will do:

• Be the primary point of contact for customer requests, representing the Netherlands’ leading online retailer
• Actively listen to what moves our customers and provide solutions either by phone calls, emails, or chats!
• Handle inquiries about product orders, payments and deliveries, as well as customer complaints
• Turning every customer into a happy customer!
• Exchanging ideas and solutions with your colleagues!
• Enjoy your time in Greece!
  

What you will bring:

• Strong written and verbal skills in both Dutch and English
• Work experience in retail or familiarity with e-commerce will be considered an asset
• Solution driven out of the box thinking
• An empathetic soul with the communication skills that match
• An entrepreneurial mindset to balance out the cons and benefits
• A positive and adventurous attitude
• A sponge that is willing to soak up all the knowledge and experience we offer
  

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
• Competitive monthly salary + 2 extra salaries per year
• Refer-A-Friend: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• The opportunity to work for a Great Place to Work-Certified Company
  

This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering

equal opportunities

to all

Find out more

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