DPSF-Solutions Consultant-Assistant Director

Job Description

Overall Years of Experience 15 years Relevant Years of Experience 10+ Role Overview As a Solutions Consultant in the Digital Team, you will be responsible for proposing technological solutions to our clients, helping them to navigate the complexities of digital transformation and to leverage technology to achieve their business objectives. The Solution Consultant will work closely with clients to understand their needs and serve as a key liaison between business stakeholders and the technical team, to design customized solutions using various technologies. Position Summary Proficiency in analysing the customer s business, applications and converting the business needs into viable technology solution blueprints. Facilitate Design Thinking/ Business Storytelling workshops to understand desired business needs, user journey mapping and pain points exploration The role requires individuals to be a creative thinker and doer to cultivate innovative ways within the organization to handle complex business challenges balancing design, technology, and business priorities Participate in deep-dive customer business requirements discovery sessions and develop requirements specifications documentation The candidate must be able to drive a meaningful impact across the organization through a different way of working which is human-centred, iterative and customer focused The candidate must be able to communicate new ideas and provide a strategic viewpoint to ensure that recommendations not only solve customer business problems but also create sustainable business value You will work closely with clients, product managers, UX/UI designers, developers, and other stakeholders to define requirements, propose solutions, and ensure the successful delivery of digital products and services Has an innovative mindset and is always ready for exploration Roles and Essential Responsible for determining the overall strategic, operational, and technical scope of new business opportunities with customers and prospects Should be able to play the role of a business consultant with a technological mindset Work closely with sales team and take part in business proposal creation Work with implementation teams to convert business problems into technological solution designs Must be able to articulate technology and design approach to both business and technical users Should have expertise as a Business Analyst and able to create solution design documents and business requirement documents Experience in designing solutions using automation technologies like Robotic Process Automation (RPA), Low Code Development platforms (LCDP), AI is a plus What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach.