Donor Management Officer

Role & responsibilities

Role Overview

The Donor Management Executive will play a key role in nurturing and expanding Chinmaya Missions donor community. The role involves managing donor relationships, coordinating fundraising initiatives, ensuring accurate data management, and communicating the impact of contributions to inspire continued support.

Key Responsibilities

1.

• Serve as the main point of contact for donors—individuals, trusts, and corporate sponsors.
  • Build and maintain long-term relationships through regular updates, acknowledgments, and personalized engagement. • Maintain the highest level of confidentiality, integrity, and sensitivity in donor interactions.

2.

• Maintain and update donor information in the CRM/donor database.
  • Track contributions, pledges, and acknowledgments systematically. • Generate reports and analytics for management review.

3.

• Draft thank-you letters, annual reports, and impact stories highlighting donor contributions.
  • Coordinate newsletters, email updates, and appreciation events. • Collaborate with the Communications team for storytelling and donor outreach campaigns.

4.

• Assist in planning and executing donor campaigns, events, and special appeals.
  • Support proposal writing and presentation materials for potential donors. • Identify new funding opportunities and assist in donor segmentation and targeting.

5.

• Liaise with regional centers for donor data, fund utilization updates, and impact reports.
  • Support standardization of donor management processes across CCMT and centers.

Qualifications & Experience

• Graduate or Postgraduate in Management, Communications, Social Work, or related fields.
  • 2-3 years of experience in donor relations, fundraising, or stakeholder engagement (preferably in NGOs, foundations, or educational trusts). • Strong written and verbal communication skills in English (knowledge of Indian languages is an asset). • Familiarity Excel, and reporting systems. • High degree of integrity, empathy, and commitment to service-oriented values.

Key Skills

• Relationship-building and interpersonal skills
  • Attention to detail and data accuracy • Strong organizational and follow-up skills • Creative communication and presentation abilities • Team collaboration and initiative-taking

Preferred candidate profile

Must have at least 2 years of experience in Donor Management for NGO