Domain Trainee - Invoice to Cash

2 - 6 years

0 Lacs

Posted:2 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Domain Trainee/Assistant Manager/Manager - Invoice to Cash at Genpact, you will be responsible for gaining a comprehensive understanding of the Invoice to Cash process, covering Receivables, Disbursements, and Cash Apps. Your expertise will play a vital role in offering tailored advice and solutions to team members based on their individual requirements. Collaboration with client partners to ensure up-to-date process and business knowledge documentation, as well as timely team communication, will be key aspects of your role. Key Responsibilities: - Manage activities within the Invoice to Cash domain. - Resolve basic inquiries related to Client Services and service delivery. - Conduct training sessions to enhance employees" understanding of commercial insurance principles. - Facilitate effective communication between clients and team members for updates and inquiries. - Maintain accurate records of client interactions and knowledge materials. - Conduct monthly knowledge assessment tests and identify training needs. - Ensure compliance with controls, review exceptions, and report duplicate policies before processing transactions. - Handle varying workloads efficiently, meeting targets and deadlines. - Share knowledge across all lines of business to promote best practices and serve as a subject matter expert in Broking operations. Qualifications: Minimum qualifications: - Bachelor's in Commerce (MBA in Finance preferred). - Relevant experience in I2C lifecycle, including credit control, cash applications, and month-close activities. - Customer focus, collaboration, accountability, initiative, and innovation. - Proficiency in written and verbal English. - Strong attention to detail, analytical skills, and ability to multitask. Preferred qualifications: - Previous experience in Accounts Receivable/Invoice to Cash. - Proficiency in Microsoft Office tools. - Team player with office work experience. - Client-focused with relationship-building skills. - Ability to work collaboratively and independently with minimal supervision. - Highly organized with the ability to prioritize competing requirements and deadlines under pressure.,

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Genpact

Business Consulting and Services

New York NY

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