DOL Systems Administrator 1

Job Description

Single Sign-On (SSO) Google Workspace Amazon Web Services (AWS) Microsoft Office Suite Okta Bitbucket Minimum Requirements: Strong understanding of Single Sign-On ( SSO ) solutions, particularly Okta, and experience with Google Workspace . Experience with Amazon Web Services ( AWS ) or other cloud platforms. Proficiency with collaboration tools such as Slack and Microsoft Office Suite . Knowledge of Endpoint Detection and Response (EDR) solutions and Mobile Device Management (MDM) systems. Familiarity with Microsoft Entra, including Azure Active Directory, Conditional Access, and its various components. Excellent troubleshooting skills with the ability to work in fast-paced environments. Strong communication skills and teamwork abilities. Key Responsibilities: Implement and maintain SSO solutions (Okta, Google Workspace, etc) for seamless access across multiple platforms. Monitor and optimize Microsoft Office 365 and other SaaS applications for performance and security. Configure and manage EDR and MDM systems to secure endpoints and mobile devices. Manage and optimize Microsoft Entra configurations to ensure secure access controls. Provide technical support, respond to user requests, troubleshoot issues, and escalate when necessary. Stay informed on the latest IT trends and implement best practices. Day-to-Day Responsibilities: Okta SSO and SCIM Configuration: Configure and maintain Okta SSO integration with applications like Office 365, AWS, and Google Workspace. Implement SCIM (System for Cross-domain Identity Management) for efficient user provisioning and de-provisioning. Ensure a smooth login experience for employees and partners. RBAC Rule Maintenance: Define and maintain Role-Based Access Control (RBAC) policies in Okta. Update RBAC rules based on new hires or role changes. Monitor RBAC logs for potential security issues and adjust policies as needed. Endpoint Protection: Configure and manage Mobile Device Management (MDM) solutions (Entra, Mosyle, etc) to enforce security compliance. Set up and manage EDR tools (eg, SentinelOne) for detecting and responding to endpoint security threats. Analyze and monitor EDR logs to identify and mitigate security risks. Endpoint Troubleshooting: Investigate system and event logs to diagnose and troubleshoot endpoint issues (Mac and PC). Work with users to identify problems and provide resolutions or escalate to higher-level support when necessary. Application Provisioning and De-provisioning: Manage application provisioning, ensuring correct access controls and authentication mechanisms. Handle de-provisioning for departing employees or role transitions, ensuring timely revocation of access. Other Tasks: Track IT service desk metrics like ticket resolution rates and response times. Collaborate with other IT teams, including Security Operations, for integrated systems management. Stay updated with emerging technologies and industry best practices to enhance IT services.