Documentation Associate

Job Responsibilities & Key Deliverables

We are looking for a detail-oriented and communicative professional with An ability to consistently produce error-free work through careful attention to detail. The ideal candidate will play a vital role in managing documentation, coordinating across departments and ensuring seamless client communication.

Salary : Best in the industry for a right candidate according to the experience.

Core Responsibilities:

• Maintain a error free approach with strong attention to detail in all tasks.
• Exhibit excellent verbal and written communication skills to interact effectively with clients and internal teams.
• Adhere to professional email etiquette while handling internal and external correspondence.
• Take ownership of assigned tasks, ensuring independent execution and on-time delivery.
• Apply prior experience from operations, coordination, or quality-focused roles to streamline workflow and ensure consistency.

Key Functional Areas:

• Documentation Management: Create, edit, and maintain documents.
• Client Interaction: Engage with customers to understand their documentation needs, respond to queries, and ensure satisfaction.
• Cross-Functional Collaboration: Liaise with technical and support teams to ensure document accuracy, clarity and alignment with business objectives.

Required Skills & Qualifications:

• Proven experience in documentation, operations or customer communication roles will be considered an added advantage
• Proficiency in using tools like MS Office, PDF editors, OneDrive, SharePoint or equivalent platforms.
• Exceptional organizational skills with the ability to manage multiple tasks independently and collaboratively.
• A strong sense of responsibility and ability to meet deadlines without supervision.
• High-level written precision and verbal articulation to deliver clear and effective messaging.

Job Types: Full-time, Permanent

Benefits:

• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person