Document Capture Specialist II

As an Imaging Production Coordinator at Iron Mountain, your role involves performing daily tasks such as document preparation, scanning quality control, and indexing. You will also be responsible for leading small teams focused on specific customer projects, training new employees, and documenting best practices. Your contribution will be vital in working through each phase of the imaging production process, from pre-prep to job setup and scheduling. Your dedication to maintaining imaging quality and adherence to DMS Imaging Center SOPs will be key in ensuring the success of your assignments. **Key Responsibilities:** - Act as a team leader and be accountable for the team's performance as outlined by the Supervisor, Imaging Operations. - Perform inbounding and pre-prep functions, including scheduling and job setup. - Prepare job specifications and perform tasks such as sort, prep, scan, QC, indexing, packaging, and release functions. - Conduct final quality checks and make corrections post-production. - Provide training to team members and troubleshoot scanner or batch class issues with IT support when necessary. - Adhere to and utilize DMS Imaging Center SOPs/guidelines and forms. - Perform other duties as specified by Supervisor/Manager. **Key Skills, Requirements, and Competencies:** - Familiarity with imaging and related technology. - Ability to perform all imaging tasks with a strong understanding of imaging quality measurement techniques and processes. - Experience in customer interaction with good written and verbal communication skills. - Ability to schedule personnel and manage project workflow to meet SLAs. - Minimum business expertise required. - Responsible for job assignments and their success, involving internal and external communication. - Education/Experience: High school diploma with 1 to 2 years of relevant experience. As an employee at Iron Mountain, you will enjoy benefits such as medical, dental, vision insurance from day one, a full weekday schedule, paid time off including vacation days and wellness days, retirement options, life insurance, short-term disability coverage, advancement opportunities, and participation in Employee Resource Groups. Iron Mountain is a global leader in storage and information management services, trusted by over 225,000 organizations worldwide. If you are looking to contribute to a company that values sustainability, innovation, and social responsibility, Iron Mountain could be the perfect fit for you.,