Dispatcher & Recepionist

Job Title: Dispatcher and Receptionist (Dual Role)

Company: Eternal Life Ayurveda Pvt. Ltd.
Location: F1/1, Okhla Phase 1, New Delhi
Industry: Health & Wellness / Ayurveda

About Us:
At Eternal Life Ayurveda Pvt. Ltd., we are dedicated to promoting holistic health and well-being through the time-tested wisdom of Ayurveda. Our team is expanding, and we are looking for a dynamic and organized individual to join us in a dual role as Dispatcher and Receptionist. In this position, you will play a crucial role in both managing day-to-day logistics and providing exceptional customer service at the front desk.

Job Overview:

As a Dispatcher and Receptionist, you will be responsible for efficiently handling both office and logistics operations. This includes managing customer inquiries, coordinating appointments, dispatching products for delivery, and ensuring smooth communication between our clients, delivery teams, and internal staff. The ideal candidate will be organized, detail-oriented, and able to multitask in a fast-paced environment.

Key Responsibilities:

Dispatcher Duties:

• Coordinate and dispatch orders to the delivery team to ensure timely and accurate deliveries.
• Track and monitor product shipments, ensuring on-time arrivals and addressing any issues.
• Communicate with clients to update them on delivery statuses and resolve any concerns.
• Maintain records of deliveries, schedules, and inventory status.
• Collaborate with the warehouse team to ensure timely preparation and dispatch of orders.

Receptionist Duties:

• Greet visitors and clients with a warm and professional demeanor.
• Answer phone calls, schedule appointments, and manage front desk operations.
• Provide detailed information about our Ayurvedic products, services, and treatments.
• Maintain accurate records of appointments, client interactions, and office operations.
• Assist with general administrative tasks, including managing emails, correspondence, and office supplies.
• Handle incoming and outgoing mail and packages.

Qualifications:

• Previous experience in customer service, reception, or logistics is highly preferred.
• Strong organizational skills and ability to handle multiple tasks at once.
• Excellent communication and interpersonal skills, with a friendly and professional attitude.
• Basic knowledge of Ayurveda or a passion for wellness is a plus.
• Proficiency in Microsoft Office and other office management software.
• Ability to work independently and as part of a team in a dynamic, fast-paced environment.

What We Offer:

• Competitive salary and benefits.
• A supportive and friendly team environment.
• Opportunities for professional growth and learning.
• Discounts on Ayurvedic products and services.
• A chance to work in a meaningful industry focused on health and wellness.

Work Hours:

9:30 AM – 6:30 PM (Monday to Saturday)

Location:

Eternal Life Ayurveda Pvt. Ltd.

F1/1, Okhla Phase 1, New Delhi – 110020

Job Type: Full-time

Pay: ₹10,000.00 - ₹25,000.00 per month

Work Location: In person