Job
Description
Role & Responsibilities Dispatcher (USA-Based Trucking Operations) Coordinate and manage daily load assignments for trucks operating across the U.S. Communicate effectively with drivers, brokers, and clients to ensure timely pick-ups and deliveries. Monitor driver locations, track load status, and resolve any delays or route issues in real-time. Negotiate rates with freight brokers to ensure profitable loads. Maintain accurate records of dispatch logs, load details, and communications. Ensure driver compliance with FMCSA and DOT regulations, including hours of service (HOS). Use dispatch and load board software such as DAT, Truckstop, McLeod, KeepTruckin, and others. Manage emergency situations such as vehicle breakdowns, accidents, or route changes. Coordinate closely with accounting, safety, and fleet management teams for smooth operations. Provide excellent customer service to maintain strong relationships with brokers and clients. Preferred Candidate Profile Apply only if you are comfortable working night shifts. Prior experience in U.S. truck dispatching (Dry Van, Reefer, or Flatbed) is preferred. Strong understanding of U.S. geography, trucking routes, and time zones. Proficient in using dispatch tools and TMS platforms like DAT, Truckstop, or KeepTruckin. Excellent communication, negotiation, and organizational skills. Ability to handle pressure, multitask, and make quick decisions in a dynamic environment. Willing to learn and grow in a fast-paced logistics company. Must be comfortable working night shifts to align with U.S. operations. Work Location: Alpha Lion, Noida Office (Full-Time, On-Site) Apply only if you are comfortable working night shifts.
