Dispatch Supervisor

As a Dispatch Supervisor, your primary responsibility will be to oversee the activities of dispatch staff to ensure efficient and effective operations. You will work closely with drivers and field staff to provide them with accurate and timely information regarding their assignments. Planning and scheduling dispatch operations, such as routes and driver schedules, will be a key part of your role. - Oversee the activities of dispatch staff - Work closely with drivers and field staff to provide accurate and timely information - Plan and schedule dispatch operations including routes and driver schedules Resolving any complaints or concerns raised by stores or staff related to dispatch services will also fall under your purview. Additionally, you will be responsible for training new dispatch personnel and providing ongoing training to existing staff. It will be essential to ensure that all dispatch operations comply with company policies and maintain accurate records of all activities, including routes, schedules, and incidents. - Address complaints and concerns raised by stores or staff - Train new dispatch personnel and provide ongoing training - Ensure compliance with company policies and maintain accurate records You will be expected to implement strategies to enhance dispatch operations in areas such as efficiency, customer satisfaction, and safety. Analyzing data related to dispatch activities and preparing reports for management will be crucial in this role. Furthermore, you will need to ensure that all dispatch equipment is in proper working condition and arrange for maintenance or replacement when necessary. - Implement strategies to enhance dispatch operations - Analyze data and prepare reports for management - Ensure dispatch equipment is in proper working condition and arrange maintenance This is a full-time, permanent position with benefits such as provided food, health insurance, and Provident Fund. The work schedule will involve rotational shifts, and the work location will be in person.,