Sweet Supervisors

Job Title: Retail Sweets Sales Supervisors

Department: Retail Sales

Location: Nithya Amirtham Outlets

Employment Type: Full-Time (Rotational Shifts)

Job Summary:

The Retail Sweets Sales Supervisor is responsible for overseeing daily retail operations, ensuring excellent customer service, managing inventory, and driving sales for the sweets section. The role requires flexibility to work in rotational shifts and collaborate with the team to maintain quality standards and store efficiency.

Key Responsibilities:1. Sales & Customer Service:

• Supervise the retail sales team to ensure smooth operations in the sweets section.
• Guide and assist customers in selecting sweets based on their preferences.
• Maintain a high level of customer satisfaction by addressing queries and concerns professionally.
• Monitor daily sales targets and work towards achieving store goals.

2. Store Operations & Inventory Management:

• Oversee stock levels and ensure timely restocking of sweets.
• Conduct quality checks and ensure compliance with food safety standards.
• Coordinate with the production team to manage supply and demand efficiently.
• Ensure proper storage and handling of sweets to maintain freshness.

3. Staff Supervision & Training:

• Assign duties and monitor the performance of sales staff.
• Provide training on customer service, product knowledge, and sales techniques.
• Enforce company policies and ensure a disciplined work environment.

4. Cash Handling & Billing:

• Supervise billing counters and ensure accurate cash/card transactions.
• Maintain daily sales records and submit reports to the management.

5. Cleanliness & Store Maintenance:

• Ensure the sweets counter and display areas are clean, well-organized, and visually appealing.
• Implement hygiene and safety standards as per company policies.

6. Shift Management:

• Work in rotational shifts as per business requirements.
• Ensure smooth shift transitions and proper handovers between teams.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Schedule:

• Rotational shift

Supplemental Pay:

• Yearly bonus

Work Location: In person