Dispatch Assistant

DISPATCH ASSISTANT

JOB TITLE: Dispatch Assistant
DEPARTMENT: Logistics / Finished Goods Warehouse
REPORTS TO: Dispatch Supervisor / Logistics Manager

1. Job Summary

The Dispatch Assistant is responsible for managing all domestic and export dispatch activities, including picking, packing, documentation, and coordination with transporters, freight forwarders, and internal teams. The role ensures accurate, timely, and compliant dispatch of finished goods in accordance with customer requirements, statutory regulations, and company SOPs.

2. Key Responsibilities

2.1 Domestic Dispatch Responsibilities

• Pick and stage finished goods as per dispatch plan or customer order.
• Verify correct quantity, batch numbers, MRP, and packaging conditions.
• Support safe loading of vehicles and verify vehicle readiness.
• Prepare domestic dispatch documentation, including:
• Delivery Challan
• Invoice
• E-way Bill
• Transporter docket
• Gate pass
• Maintain dispatch registers, ERP entries, and daily dispatch reports.
• Follow FIFO/FEFO during stock issuance.
• Communicate with transporters, sales team, and internal departments to ensure on-time dispatch.

2.2 Export Dispatch Responsibilities

• Coordinate with export department, CHA (Custom House Agent), and freight forwarders.
• Assist in preparing or verifying export documentation such as:
• Commercial Invoice
• Packing List
• HS Code details
• Shipping Bill
• Bill of Lading / Airway Bill
• Certificate of Origin (if applicable)
• Fumigation/Phytosanitary certificates (if required)
• Ensure export packing standards:
• Export-worthy cartons
• Palletization
• Shrink-wrapping
• Container loading safety
• Check container cleanliness, dryness, and suitability before loading.
• Assist in loading container cargo as per packing plan.
• Confirm export batch details, gross/net weights, and carton counts.
• Maintain export stock register and ensure proper segregation of export vs domestic material.
• Coordinate with QA for export sample clearance and documentation.

2.3 Stock Management

• Support daily, weekly, and monthly stock verifications.
• Report shortages, damages, leakage of oil products, or discrepancies.
• Maintain clean, organized staging, loading, and storage areas.

2.4 Coordination & Communication

• Liaise with Sales, Production, QA, and Export Documentation teams.
• Update internal teams on dispatch status, transporter arrival, container placement, and shipment delays.
• Support dispatch planning and scheduling activities.

3. Qualifications & Requirements

• 10th / 12th pass or Diploma in Logistics/Warehouse Management.
• 1–3 years experience in warehouse or dispatch roles.
• Experience in FMCG/cosmetics/hair oil manufacturing preferred.
• Basic knowledge of export documentation and domestic dispatch formats.
• Familiarity with ERP systems or MS Excel.
• Ability to safely handle loading/unloading operations.

4. Competencies

• Attention to detail
• Time management
• Accuracy in documentation
• Coordination & teamwork
• Inventory management discipline
• Basic computer/ERP skills
• Safety awareness

5. Physical Requirements

• Ability to stand for long hours during dispatch activities.
• Ability to lift or move cartons within safe limits.

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: In person