Professional Services Consultant 3 Adobe

3.0 - 7.0 years

0 Lacs

karnataka

On-site

As an individual contributor in the Launch Advisory Services team at Adobe, you will take on the role of a Product Consultant for Adobe Learning Manager (ALM). Your primary responsibility will be to facilitate the onboarding process for our customers. Serving as a key advisor, you will play a crucial role in comprehending customer needs and collaborating with internal Adobe teams to ensure a smooth onboarding experience for the customer. Ideally, you should have a background in Learning Consulting and prior experience in implementing SAAS-based Learning Management System. Your key responsibilities will include: - **Determining Customer Requirements:** You will be tasked with aligning the customer's business requirements with ALM's capabilities to devise optimal solutions. Experience in conducting discovery workshops to identify techno-functional requirements for SAAS systems, particularly LMS/CMS, is essential. - **Customer Engagement:** As the main point of contact during the onboarding phase, you must adeptly manage customer expectations and engage with stakeholders at various levels within the organization. A proven track record in managing customers and overseeing end-to-end implementation of SAAS solutions is required, along with strong consulting and presentation skills. - **Program Management:** This role demands the ability to handle multiple projects simultaneously at different onboarding stages. You should effectively manage your own schedule and that of your team to ensure project success. Timely communication of project status, issues, and risks to stakeholders is crucial. - **Learning Technology and Learning Domain Expertise:** Familiarity with the technologies underpinning learning solutions beyond a basic level is necessary. You must be capable of translating business requirements into actionable implementation strategies. - **Stakeholder Management:** You will be responsible for collaborating with internal stakeholders across various Adobe teams and leveraging their expertise as needed. Demonstrating proficiency in engaging senior leadership within ALM and Adobe is essential. In addition to your core responsibilities, Adobe offers internal opportunities for creativity, curiosity, and continuous learning. By updating your Resume/CV and Workday profile, exploring the Internal Mobility page on Inside Adobe, and preparing for interviews, you can maximize your growth potential at Adobe. If you decide to apply for a role, the Talent Team will contact you within 2 weeks. Should you progress to the official interview stage, it is recommended to inform your manager to support your career advancement. At Adobe, you will thrive in a globally recognized work environment, surrounded by colleagues dedicated to mutual growth through continuous feedback. If you aspire to make a difference, Adobe is the ideal place for you. Discover firsthand employee testimonials on the Adobe Life blog and explore the comprehensive benefits we provide. For any accessibility needs or accommodation during the application process, please reach out to accommodations@adobe.com or call (408) 536-3015.,

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Genesys Cloud functional/techno-functional Role Maven Workforce Inc.

5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a Genesys Cloud Platform Expert with over 5 years of experience, you will be responsible for combining your functional and technical knowledge of Genesys to provide expertise to our clients. Your strong communication skills will be crucial in effectively managing client stakeholder interactions, ensuring a smooth and productive working relationship. In this role, you will conduct discovery workshops to capture project requirements, as well as analyze and document the existing client infrastructure related to contact center operations. Your ability to coordinate with functional team members during workshops will be essential in supporting and assisting in the project's functional aspects. You will be expected to perform fit-gap analysis on features and capabilities, as well as have experience in developing IVR using Genesys Dialog Engine flows for Natural Language Understanding (NLU) applications. Additionally, a solid understanding of API concepts and the ability to integrate them into Genesys IVR flow using data actions will be necessary for successful project implementation. Handling deployment releases and managing enhancement requests will also be part of your responsibilities, ensuring that all changes are effectively deployed and meet the client's requirements. Furthermore, you will be responsible for creating training and handover documents to ensure seamless knowledge transfer and support continuity. If you are looking for a challenging and rewarding opportunity to utilize your Genesys expertise and client management skills, we encourage you to apply and join our dynamic team.,

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Microsoft Dynamics SCM Functional Consultant Brace Infotech Private Ltd

10.0 - 14.0 years

0 Lacs

hyderabad, telangana

On-site

You should have 10+ years of experience in D365 senior SCM Functional consulting area (AX2009 or AX2012 and Dynamics365FO). In this role, you will be responsible for architecting and implementing end-to-end solutions using Dynamics 365 Supply Chain Management, with a specific focus on Advance Warehousing. Your responsibilities will include working on large rollout projects, leading and driving analysis & design workshops with business stakeholders, and leveraging your Advance Warehousing experience. You should also have a strong understanding of Inventory, Costing, and Production processes in the SCM domain. Demonstrating your capabilities in evaluating SCM processes and recommending improvements will be crucial. You will work closely with both business and technical users to implement key solutions, showcasing excellent customer-facing skills and the ability to communicate effectively at all levels of an organization. Furthermore, you should be able to lead and manage offshore Finance Functional Consultants, as well as lead requirement gathering and discovery workshops with users and stakeholders. Your experience should cover all phases of a typical implementation, including requirement gathering, CRP, training, UAT, Go Live, and Support. Preparing detailed documentation such as FDD, Fit Gap analysis, Training Guides, etc., will be part of your responsibilities. Strong communication skills are essential for this role, as you will be engaging with various stakeholders. Additionally, you should be ready to work from the customer's location as needed.,

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