Director UX Designer

Job Description

About OnlineSales.ai Built by ex-Amazon ad-tech experts, OnlineSales.ai offers a future-proof Retail Media Operating System - boosting Retailer s profitability by 7% of Sales! We are an Enterprise B2B SaaS startup, based out of Pune India. With OnlineSales.ais platform, Retailers activate and delight 10x more Brands by offering an omni-channel media buying experience, advanced targeting, analytics & 2x better ROAS. Tier 1 Retailers and Marketplaces globally are accelerating their Monetization strategy with OnlineSales.ai and are innovating ahead of the market by at least 2 years. What will you do @OnlineSales? Lead with Vision : Define and evangelize a cohesive UX strategy that aligns with product and company goals. Raise the bar for user experience across the platform. Team Leadership & Mentorship : Hire, develop, and inspire a high-performing team of UX designers and researchers. Create career paths, design rituals, and feedback frameworks. Design Culture : Establish UX best practices, design systems, and cross-functional collaboration norms. Foster a culture of creativity, ownership, and user-first thinking. Product Partnership : Partner with Product, Engineering, and Marketing leaders to shape product direction and translate user insights into scalable solutions. Customer Obsession : Champion user research and usability testing. Advocate for user needs and pain-points across the product lifecycle from discovery to delivery. Enterprise Experience : Navigate the complexity of enterprise SaaS UX balancing power with simplicity, and depth with clarity. Data-Informed Decisions : Drive UX metrics, measure success through usage and satisfaction data, and influence with qualitative and quantitative insights. Brand Stewardship : Ensure consistent visual language and branding across product surfaces and marketing assets. You will be a great fit if you have: 10+ years of experience in UX/UI design with 5+ years in leadership roles, ideally in enterprise SaaS or platform-based products. A strong portfolio demonstrating user-centered design solutions for complex, data-rich, or enterprise-grade products. Experience in leading and scaling design teams, setting UX vision, and managing stakeholder expectations. Deep knowledge of user-centered design principles, design systems, and UX research methodologies. Hands-on proficiency with Figma, Adobe CC, and prototyping tools. Comfort collaborating with developers and familiarity with HTML/CSS, component libraries, and front-end technologies. Bonus: Experience or familiarity with ad-tech, mar-tech, or retail-tech domains. Excellent communication, storytelling, and stakeholder management skills. A curious mindset, structured problem-solving ability, and a relentless drive to improve user outcomes. Why OnlineSales.ai? Startup-y . We believe Startup is a mindset. It s about being scrappy, being nimble, solving tough problems with constrained resources, and more. It s about working hard and playing hard Enterprise SaaS . Opportunity to work with an Enterprise Product SaaS firm with aspirations of growing 10x across the globe AI-led Retail Tech . We are working to digitize & democratize one of the most exciting and growing verticals - Retail Tech leveraging data, machine learning, and automation (culmination of ad-tech, mar-tech, and analytics for Retail vertical) Meaningful work . This is not just a job. You can find a job anywhere. This is a place for the bold to get paid who make a real impact on business No red tape . Say goodbye to pointless meetings or political hoops to jump through. We re scrappy, believe in autonomy, and empower our teams to do whatever it takes to do the unthinkable Problem Solving . We ignite the best in you. We exist not only to deliver meaningful innovation but to ignite and inspire the creative problem-solver in you Quirky & fun . Enjoy new skills and hobbies like being a quiz master, playing board games, trying your hands on percussion, playing Djembe, and spreading love within the org!