Director, Technology (eCommerce and Platform)

Role Overview: Success in the role of Director of eCommerce Engineering requires agility, results orientation, strategic and innovative thinking, a proven track record of delivering new customer-facing software products at scale, rigorous analytical skills, and a passion for automation and data-driven approaches to problem-solving. Key Responsibilities: - Leadership and Delivery: - Oversee and lead the engineering project delivery for the ECommerce Global Multi-Tenant Platform, ensuring high availability, scalability, and performance. - Define and execute the engineering strategy aligned with the company's business goals and long-term vision. - Establish robust processes for code reviews, testing, and deployment to ensure high-quality deliverables. - Cross-Functional Collaboration: - Collaborate with Product Management, Business Stakeholders, and Engineering Teams to define project requirements and deliver customer-centric solutions. - Resolve technical challenges and ensure alignment between business needs and technical capabilities. - Promote seamless communication between teams for timely delivery of cross-functional initiatives. - Talent Acquisition and Development: - Build a strong and diverse engineering team by attracting, recruiting, and retaining top talent. - Design and implement a robust onboarding program for new hires" success. - Coach team members to enhance technical expertise, problem-solving skills, and leadership abilities. Qualification Required: - Extensive Industry Experience: - 12+ years of experience in developing and delivering eCommerce mobile applications and retail store solutions. - Proven success in leading initiatives driving business outcomes, scalability, and innovation in eCommerce platforms. - Leadership and Team Management: - 5+ years of experience in building and managing medium-scale teams. - Ability to optimize team performance, foster collaboration, and implement career development initiatives. - Project Lifecycle Management: - Skilled in managing projects from concept to maintenance, balancing technical, business, and resource constraints for high-quality outcomes. Company Information: Founded in 1956, Williams-Sonoma Inc. is a premier specialty retailer of high-quality products for the kitchen and home in the United States. With a family of brands like Williams-Sonoma, Pottery Barn, and West Elm, they operate globally through retail stores, catalogs, and online platforms. The India Technology Center in Pune focuses on innovation in e-commerce, supply chain optimization, and customer experience management using advanced technologies like artificial intelligence and machine learning.,