Director of IT Operations

You are a dynamic and rapidly growing product organization committed to delivering innovative solutions. Your engineering teams rely on robust infrastructure and efficient IT support to drive your success. You are seeking a strategic and experienced Director of IT Operations to lead your IT, Security, and FinOps initiatives, ensuring seamless operations and optimal resource utilization. As the Director of IT Operations, you will be a critical leader responsible for overseeing all aspects of the internal IT infrastructure, security, and financial operations related to technology. This role requires at least 15 years of a strong understanding of modern IT practices, security compliance, and financial management. The ideal candidate will be a strategic thinker, an effective negotiator, and a proven leader capable of managing diverse teams and driving continuous improvement. Your responsibilities will include managing IT infrastructure by overseeing the deployment, maintenance, and support of internal IT systems, ensuring consistent and reliable IT support across all geographies, optimizing internal tools, and leading the rollout of new IT initiatives and updates. You will also be responsible for security and compliance by developing and implementing security policies, ensuring compliance with industry standards and regulations, and managing security incident response. Additionally, you will manage financial operations by optimizing software and cloud infrastructure spending, monitoring software license usage, and overseeing IT procurement and vendor management. You will lead and manage a team of IT support and security professionals, providing coaching and mentorship to support their professional development and managing IT budgets and resources effectively. Communication and collaboration are key aspects of this role as you will serve as the primary point of contact for all IT-related matters and collaborate with engineering teams to ensure alignment between IT infrastructure and development needs. The ideal candidate should have a Bachelor's degree in Computer Science, Information Technology, or a related field, proven experience in a senior IT leadership role, deep understanding of modern IT infrastructure, cloud computing, and security principles, experience with compliance frameworks such as SOC, GDPR, and ISO, strong negotiation and vendor management skills, and excellent leadership, communication, and interpersonal skills. Certifications in relevant areas and experience with FinOps tools and methodologies are desired skills. Benefits & Perks include a competitive salary, stock options, annual bonus, medical coverage, life and accidental insurance, vacation & leaves of absence, developmental opportunities, maternity & parental leave, remote work flexibility, company events, tech & WFH stipends, employee referral program, and premium access to QuillBot. Benefits may vary by region.,