Director, Commercial Automation Solutions

Role Overview: As a Solutioning Professional at Ciena, you will play a crucial role in driving innovation and transformation through AI-powered automation. Your main responsibilities will include analyzing commercial processes, developing strategic roadmaps for automation, designing and implementing AI-powered tools, generating actionable insights from large datasets, collaborating with cross-functional teams, and monitoring and refining implemented AI solutions. Key Responsibilities: - Analyze commercial processes and workflows to identify opportunities for AI-driven automation, focusing on ROI and impactful outcomes. - Develop and execute a strategic roadmap for automation across commercial functions. - Design and implement AI-powered tools to automate tasks, enhance accuracy, and enable predictive analytics for strategic decision-making. - Partner with cross-functional teams to architect workflows integrating automation, ensuring alignment with organizational goals. - Generate actionable insights from large datasets using AI and machine learning to optimize forecasting, pricing, and deal execution. - Collaborate with data analytics and IT teams to seamlessly integrate AI solutions, maximizing their commercial impact. - Monitor and refine implemented AI solutions, driving continuous improvement to adapt to evolving business needs and market dynamics. Qualification Required: - Bachelors or masters degree in Business, Computer Science, Data Science, Engineering, or related field. - 5+ years of experience in solutioning, process improvement, or automation within commercial functions, with a proven track record of delivering measurable outcomes. - Certifications in AI, machine learning, or cloud technologies are highly desirable. - Expertise in process improvement methodologies and their application to commercial operations. - Demonstrated success in implementing AI solutions in enterprise environments, ideally within technology or telecom sectors. - Proficiency in AI, machine learning, and data analytics frameworks, with a focus on commercial and financial processes. - Strong knowledge of commercial processes such as pricing, quoting, forecasting, and deal management. - Expertise in streamlining complex business processes into clear and concise communications. Additional Details: Ciena is committed to building and fostering an environment where employees feel respected, valued, and heard. They value diversity in the workforce and respect employees as individuals, not tolerating any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If you are contacted regarding a job opportunity, you can advise Ciena of any accommodation measures you may require.,