Director AR

Role & responsibilities

This role involves process management, interaction with the client for all planning and process improvements to achieve and exceed the client and Arietis SLAs while maintaining organizational standards and processes.

Team

• Managing a large Operations team spread over different locations with multiple clients in portfolio.
• Drive Long Term Talent Strategy for the organization, including Talent engagement, succession plan at all levels, development, and retention to ensure higher retention rate of employees.
• Drive/Create an inclusive, transparent, and collaborative culture in the teams.
• Provide value-based Leadership to team and be a role model in practicing MERIT (Arietis values).
• Manage and create a structure aligned to create best in class client experience and create long term value for Arietis.

Business

• Design and execute delivery systems to create Best in Class Client Experience
• Meet/Exceed Client SLAs consistently.
• Drive Continuous improvement and Transformation plan for clients using Six Sigma and LEAN methodologies.
• Improve the operational systems, processes, and policies in support of the clients SLAs.
• Lead and create short and long-term strategies to deliver business outcomes.
• P&L Ownership - Oversee financial management of the processes and work with respective departments in terms of costing and profitability.
• Effective and timely coordination and communication with the support functions (SAP, HR, IT, Finance, Employee engagement)
• Comply with the client and organizations internal policies and procedures

Required

• Academic qualification for this role is a graduate in any stream. Preferably a Commerce background and an MBA would be an added advantage.
• Minimum 18 years of experience in relevant field.
• Service Delivery Leadership
• Strategic Thought leadership to grow business.
• External and Internal Stakeholder Management
• Problem Solving and Analytical Skills
• Unflinching integrity and personal work ethics
• Self-starter who strives for self and team excellence
• Attention to detail and concern for accuracy.
• Excellent time management skills and multi-tasking ability
• Excellent written and spoken English

Interested candidates can send their resume on OfferArietisHealthTech@ArietisHealth.com

Contact: 742-899-1062