Job
Description
Reporting Manager Title Director - Digital Customer Solutions We deliver the world's most complex projects Work as part of a collaborative and inclusive team Enjoy a varied & challenging role Building on our past. Ready for the futureWorley is a global professional services company of energy, chemicals and resources experts headquartered in Australia. Right now, were bridging two worlds as we accelerate to more sustainable energy sources, while helping our customers provide the energy, chemicals and resources that society needs now. We partner with our customers to deliver projects and create value over the life of their portfolio of assets. We solve complex problems by finding integrated data-centric solutions from the first stages of consulting and engineering to installation and commissioning, to the last stages of decommissioning and remediation. Join us and help drive innovation and sustainability in our projects.The Role Develop and implement data pipelines for ingesting and collecting data from various sources into a centralized data platform. Develop and maintain ETL jobs using AWS Glue services to process and transform data at scale. Optimize and troubleshoot AWS Glue jobs for performance and reliability. Utilize Python and PySpark to efficiently handle large volumes of data during the ingestion process. Collaborate with data architects to design and implement data models that support business requirements. Create and maintain ETL processes using Airflow, Python and PySpark to move and transform data between different systems. Implement monitoring solutions to track data pipeline performance and proactively identify and address issues. Manage and optimize databases, both SQL and NoSQL, to support data storage and retrieval needs. Familiarity with Infrastructure as Code (IaC) tools like Terraform, AWS CDK and others. Proficiency in event-driven integrations, batch-based and API-led data integrations. Proficiency in CICD pipelines such as Azure DevOps, AWS pipelines or Github Actions. As a Digital Solutions Consultant you will work closely with our existing team to deliver projects for our clients while continuing to develop your skills and experience etc. Digital Content Strategy & Development Oversee the full lifecycle of digital content from creation to archival ensuring assets align with business goals and evolving user needs. Write, edit, and elevate high-quality copy for a range of digital assets, including presentations, project Go-Bys, Thought Leadership, and case studies. Optimize internal SEO by aligning tags, taxonomies, descriptions, titles, and AI-assigned labels with business-critical keywords and user search intent. Maintain and evolve content templates and editorial best practices; establish clear guidelines for content quality, structure, and governance. Knowledge Ecosystem Maintenance Collaborate with SMEs and platform leads to ensure content remains relevant, engaging, and strategically aligned. Lead contributor enablement by developing onboarding guides, training resources, and navigation support for platform users. Refine AI-generated summaries, improve metadata, and continuously enhance content discoverability in partnership with SMEs and platform owners. (SEO) Manage review and approval workflows with efficiency, ensuring stakeholder input is integrated while upholding editorial standards. Data & Technology Enablement Leverage data to create dashboards and generate actionable insights that support content usage, platform adoption, and ecosystem performance. Serve as a platform superuser supporting contributors and users throughout their journey, identifying pain points, and championing continuous improvement. About You To be considered for this role it is envisaged you will possess the following attributes: Bachelors or Masters degree in Computer Science, Information Technology, or a related field. 4 to 6 years of experience with .NET and Angular, particularly with a minimum of 2 years in a leadership role.
