Digital Content Coordinator

As a Content Co-Ordinator with experience on the SharePoint platform, you will play a crucial role in managing and maintaining digital content throughout various stages of the content lifecycle. Your responsibilities will include developing a content strategy, overseeing content development, and ensuring the accuracy and relevance of all content on SharePoint. **Key Responsibilities:** - Develop and implement content strategies for the SharePoint platform. - Create and manage a content schedule for regular updates. - Create SharePoint pages, particularly during launch phases. - Ensure that all content aligns with the company's brand image, internal comms, marketing strategy, and overall business goals. - Review and edit content for accuracy, grammar, and style prior to publishing. - Coordinate the creation of a visual design and theme for the intranet. - Conduct research to understand intranet user needs. - Lead efforts to establish and maintain a sound site navigation (information architecture). - Manage the homepage to maintain a proper balance of content and tools. - Lead projects to enhance intranet sections or introduce new tools through the intranet. - Monitor user-generated content for appropriateness and coordinate with central content owners. - Support intranet group owners in fostering active communities. - Ensure the SharePoint site is user-friendly, navigable, and caters to various user groups. - Collaborate with teams like marketing, IT, and external agencies to create content and manage the SharePoint site. - Train employees on using the SharePoint platform and promote its adoption across the organization. - Maintain and update the SharePoint platform, including applying necessary patches and upgrades. - Provide support and troubleshooting for SharePoint-related issues. - Monitor and report on content performance, usage metrics, and site analytics based on KPIs. **Qualifications:** - BSc degree in Marketing, Journalism, Communications, or a relevant field, or relevant work experience. **Required Skills:** - Proven work experience as a Content Manager (2-5 years) with Sharepoint and Microsoft tools. - Demonstrable understanding of the SharePoint platform. - Hands-on experience with MS Office and SharePoint content management. - Knowledge of SEO and web traffic metrics. - Excellent verbal and written communication skills in English. - Excellent interpersonal skills - collaborative and tech-savvy. - Strong leadership skills to coordinate and facilitate activities with colleagues. - Ability to handle sensitive and confidential situations with diplomacy. - High level of comfort with social software and other web-based technologies. - Attention to detail. - Good organizational, time-management, and project coordination skills.,