Digital Adoption

Job Description

Job Responsibilities: Training users consultants, junior doctors, nursing staff, pharmacists and technicians. New joiners/users – Introduce EMR, create their relevant configurations with IT support and provide product demo. Train users about potential uses of the existing product. New functionalities - Provide orientation to the users for new functionalities that gets implemented in each version / product upgrade (eg: Drug Interaction Alert, Pharmacy Update, Investigation list Update, CIMS clinical decision support system and its features – to be introduced to all users). Data tracking and management for every roll out; measure and report key milestones on EMR adoption and focus on improving the adoption rate. Reporting the bug to central EMR team, perform user acceptance testing once resolved and get the end user sign off Understand the complexities of IP environment and the unique / specific requirements of the unit and plan a smooth roll out to improve the acceptance of all stakeholders Understand new end user requirements, prioritize and communicate to the central EMR team through proper documentation Maintains medical records operations by following policies and procedures; reporting needed changes Another key job duty includes running reports. Some reports deal with security procedures, such as checking who is accessing information, how long records are being reviewed and from which terminals. Other reports might compare the medical records of each patient with each office visit to check for consistency. Initiates medical record by searching master patient index; identifying existing patient records or need to assign a new number; interacting with registration areas and physicians' offices for information verification; processing or creating the record folder. Ensures medical record availability by routing records to admissions and emergency departments, physicians, and other authorized hospital staff; maintaining chart location systems. Completes medical record by reviewing information; notifying health care providers of record deficiencies; tracking outstanding records; notifying medical director of physicians in jeopardy of losing admitting privileges. Resolves medical record discrepancies by collecting and analyzing information. Maintains patient confidence and protects hospital operations by keeping information confidential, following release-of-information protocols. Maintains the stability and reputation of the hospital by complying with legal requirements Conserves resources by using equipment and supplies as needed to accomplish job results. Contributes to team effort by accomplishing related results as needed