Diesel Generator Service Engineer

Role & responsibilities

After Sales Service-

• Service current accounts as per process and timelines
• Maintain a healthy relationship with all the clients and a good rapport with the stakeholders
• Conduct commissioning at client site as and when the machines are set
• Provide after sales support - client queries / issues to be resolved within half an hour
• Maintain PRF details for each order

Annual Maintenance contract-

• Responsible for end-to-end handling of AMC
• Arrange required materials for each AMC on a quarterly basis
• Maintain proper reports of each AMC
• Overview quarterly visits of engineers and Maintain records for review Sales
• Develop new accounts to meet sales targets through effective technical sales presentations and utilization of service visit, tap nearby prospects
• To source and secure new business to ensure optimal growth for the company products, as per defined new business targets
• Optimize retention of existing business by maintaining at least at 95%, while ensuring effective credit policy parameters.
• Remain informed and up-to-date with regards to Industry-related news, competitor activity, product knowledge and continuously strive to develop own skills and knowledge in order to perform optimally.
• Follow-up with all positive leads and negotiate effectively- Closing final deals- Meeting customers for closure, as and when required- Interact with company's social media posts to increase engagement

Preferred candidate profile

• Diploma or B.E in electrical or any other field
• Minimum 2 years of experience with DG sets, transformer, UPS, stabilizer, etc.
• Willing to travel to different sites for servicing.

For more details kindly contact us on hr@gmdtengineering.com or share your updated resume on 9909939844.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Work Location: In person