Diamond Jewellery Sales

As a jewellery consultant at Sarvada Jewels, a fast-growing e-commerce brand in Surat, you will play a crucial role in guiding clients through the custom design process of bespoke diamond and sapphire engagement rings. Your responsibilities will include contacting incoming leads, understanding their requirements, providing detailed estimates, and ensuring excellent customer service throughout the entire journey. You will be expected to communicate promptly with clients via email, live chat, and telephone, assisting them in selecting the perfect diamonds/sapphires, placing orders, and addressing any queries they may have. To excel in this role, you must possess excellent communication skills in English and preferably Hindi, along with prior experience in sales or customer service, particularly in the jewellery retail sector. While knowledge of diamonds and sapphires is preferred, a willingness to learn and engage with clients in a consultative manner is essential. An entrepreneurial spirit, attention to detail, and an amicable personality are qualities we value in candidates applying for this position. At Sarvada Jewels, we offer a competitive remuneration package in line with industry standards, including performance bonuses and opportunities for career growth. Joining our team will provide you with enriching on-the-job training and the chance to work with a vibrant and rewarding work culture in a fast-growing e-commerce company. If you have a minimum of 2 years of experience in the jewellery industry and possess the required skills and qualities, we invite you to apply with your resume detailing your work experience and skill set. This is a full-time, permanent position with day shift schedules, and the work location is in person at our premises. In addition to a performance bonus, we also provide internet reimbursement as part of the benefits package. If you are passionate about jewellery, sales, and customer service, and are eager to contribute to our team, we look forward to receiving your application.,