Diagnostic Writer

Industry:

Role Overview

We are looking for a Diagnostic Writer to join our Service Engineering & Technical Publications team. The role focuses on developing accurate and service-friendly diagnostic content for vehicles manufactured in India, including commercial vehicles, buses, and passenger cars. The candidate should have strong automotive domain knowledge, especially in electronic control systems, and hands-on exposure to diagnostic tools used in Indian OEMs.

Key Responsibilities

• Develop and update

  diagnostic procedures

  for electrical, electronic, and mechanical systems in vehicles.
• Document

  fault codes (DTCs), troubleshooting steps, and guided diagnostics

  for service manuals and OEM diagnostic tools.
• Work closely with

  design engineers, validation teams, and service engineers

  to gather technical inputs.
• Validate diagnostic content through

  vehicle testing, service tool simulation, or test benches

  .
• Ensure diagnostic documentation aligns with

  Indian market requirements

  , local service practices, and global standards (SAE J1939, UDS, OBD-II).
• Create clear, easy-to-understand

  content for service technicians

  across dealer and workshop networks.
• Support integration of diagnostic procedures into

  OEM diagnostic software and service information portals

  .
• Ensure compliance with

  safety standards, company guidelines, and regulatory requirements

  (BS6 norms, OBD-II).

Required Skills & Competencies

• Strong knowledge of

  vehicle systems

  : Powertrain, BS6 emission systems, electrical, chassis, telematics, and infotainment.
• Understanding of

  diagnostic communication protocols

  (CAN, LIN, UDS, J1939, OBD-II).
• Hands-on experience with

  OEM diagnostic tools

  (e.g., Mahindra Diagnostic Tool, Tata Motors Fleet Edge, Ashok Leyland iALERT, Maruti Suzuki Tech Tool, etc.).
• Knowledge of

  fault code management

  and guided diagnostics.
• Familiarity with

  technical authoring tools

  (XML-based editors, CMS platforms).
• Strong communication skills with the ability to simplify complex diagnostics for field technicians.

Preferred Qualifications

• Bachelor’s degree in Automobile, Mechanical, Electrical, or Electronics Engineering.
• Experience in

  Indian vehicle OEMs or Tier-1 suppliers

  .
• Exposure to

  service engineering, field diagnostics, or dealer-level service support

  .
• Understanding of

  BS6/OBD-II regulations, functional safety (ISO 26262), and telematics-based diagnostics

  .