Job
Description
"Constant Contact is a technology product company, headquartered in Waltham, Massachusetts, United States. We are one of the top 2 providers of email marketing, social media marketing, event marketing, and online survey tools.We support 0.5 million SMBs to grow their businesses by building stronger relationships with their customers, with a wide range of intuitive marketing applications designed to help small businesses and nonprofits expand their customer bases and nurture relationships.Read about us at https: / / www.constantcontact.com / aboutIn 2021, Constant Contact partnered with Aeries to set up its GTC with an aim of consolidating the former s global operations in Bengaluru (Bangalore), India; with teams set up in the areas of IT, Engineering, Customer Support, and other General and Administrative functions.The GTC is a dedicated center, focused on providing best practices, research, support, and training for specific business functions."Big Reasons to Support Small - https: / / constantcontact.wistia.com / medias / pmlrsyb6hu Roles and Responsibility JOB DESCRIPTION Position/Title: Sr DevOps Engineer Department: IT Location: Bangalore Shifts (if any) 2 -1 1 PM This job description is for the role of Senior Network Engineer / Principal Network Engineer with Aeries, for our preferred client, Constant Contact. In this role, you will be working directly for Constant Contact, as an employee of Aeries. THE TOP 5 REASONS TO JOIN US Constant Contact GTC [Global Technology Center]: In 2021, Constant Contact partnered with Aeries to set up its GTC with an aim of consolidating the former s global operations in Bengaluru (Bangalore), India; with teams set up in the areas of IT, Engineering, Customer Support, and other General and Administrative functions. The GTC is a dedicated center, focused on providing best practices, research, support, and training for specific business functions. About Constant Contact Constant Contact is a technology product company, headquartered in Waltham, Massachusetts, United States. We are one of the top 2 providers of email marketing, social media marketing, event marketing, and online survey tools. We support 0.5 million SMBs to grow their businesses by building stronger relationships with their customers, with a wide range of intuitive marketing applications designed to help small businesses and nonprofits expand their customer bases and nurture relationships. Read about us at https: / / www.constantcontact.com / about About Aeries Aeries is in the business of enabling mid-size technology product companies, to scale and optimize their business. At Aeries, we have unique engagement models with our clients that are collaborative and partnership- centric in nature. One such model is this Global Technology Center that has been Purpose Built for our partner - Constant Contact. From a career perspective, the advantages of working within our GTC is that you will be working in an organization that is a virtual extension of client s enterprise, including their culture. You will be treated as a Constant Contact employee, directly working, and delivering on Constant Contact s business-critical projects. Read about us at https: / / aeriestechnology.com / careers / Job Summary: As a DevOps Engineer, you will be responsible for implementing and managing our cloud-based data infrastructure using AWS and Snowflake. You will collaborate with engineers, and other stakeholders to design, deploy, and maintain a robust data ecosystem that supports AMP team s initiatives. Your expertise in DevOps will be crucial in enhancing our pipelines. Key Responsibilities: Infrastructure Management: Design, deploy, and manage AWS cloud infrastructure, ensuring high availability and scalability while adhering to security best practices. Pipeline Deployment: Collaborate with IT / engineering teams to deploy and maintain efficient pipelines. Information Security: Integrate security controls into all aspects of the data infrastructure, including encryption, access control, and compliance with data protection regulations (e.g., GDPR, HIPAA). CI/CD Implementation: Develop and maintain continuous integration and continuous deployment (CI/CD) pipelines for applications and services. Support and Troubleshooting: Deploy updates and fixes, provide Level 2 technical support, and perform root cause analysis of production errors to resolve technical issues effectively. Tool Development: Build tools to reduce the occurrence of errors and improve the customer experience, and develop software to integrate with internal back-end systems. Monitoring and Performance Tuning: Implement monitoring solutions to track data workflows and system performance, proactively identifying and resolving issues. Collaboration: Work closely with stakeholders to understand requirements and support initiatives. Documentation: Create and maintain documentation for architecture, processes, workflows, and security protocols to ensure knowledge sharing and compliance. Qualifications: Infrastructure Management: Design, deploy, and manage AWS cloud infrastructure, ensuring high availability and scalability while adhering to security best practices. Pipeline Deployment: Collaborate with IT / engineering teams to deploy and maintain efficient pipelines. Information Security: Integrate security controls into all aspects of the data infrastructure, including encryption, access control, and compliance with data protection regulations (e.g., GDPR, HIPAA). CI/CD Implementation: Develop and maintain continuous integration and continuous deployment (CI/CD) pipelines for applications and services. Support and Troubleshooting: Deploy updates and fixes, provide Level 2 technical support, and perform root cause analysis of production errors to resolve technical issues effectively. Tool Development: Build tools to reduce the occurrence of errors and improve the customer experience, and develop software to integrate with internal back-end systems. Monitoring and Performance Tuning: Implement monitoring solutions to track data workflows and system performance, proactively identifying and resolving issues. Collaboration: Work closely with stakeholders to understand requirements and support initiatives. Documentation: Create and maintain documentation for architecture, processes, workflows, and security protocols to ensure knowledge sharing and compliance. Preferred Qualifications: Experience with data governance and compliance frameworks. Familiarity with data visualization tools (e.g., Tableau, Looker). Knowledge of machine learning frameworks and concepts is a plus. Relevant security certifications (e.g., CISSP, CISM, AWS Certified Security) are a plus. What We Offer: Competitive salary and benefits package. Opportunities for professional development and continuous learning. A collaborative and innovative work environment. Flexible work arrangements. WATCH OUR VIDEOS TO KNOW MORE ABOUT US! About Constant Contact Big Reasons to Support Small
