Perform quantity take-offs, BOQ preparation, and cost estimation for residential and commercial projects. Prepare 2D architectural and structural drawings using AutoCAD. Create 3D visualizations/models using software such as SketchUp, Revit, or Lumion. Coordinate with architects, site engineers, and clients to update and modify drawings as per project needs. Assist in rate analysis and project budgeting. Conduct site measurements and verify execution vs. drawings. Maintain project documentation and records of quantities and costs. 🖥️ Skills & Software KnowledgeAutoCAD – Mandatory SketchUp / Revit / Lumion / 3ds Max / Blender – Any one or more for 3D modeling and visualization MS Excel – Advanced level for BOQ and estimation Quantity Surveying and Rate Analysis Basic knowledge of structural and architectural drawing standards 🎓 Qualifications: Bachelor's or Diploma in Civil Engineering 1–5 years of experience in a similar role ✅ Preferred Qualities Detail-oriented with a strong sense of accuracy Able to manage multiple projects and deadlines Good communication and coordination skills 📩 To Apply Send your resume and portfolio of past 2D/3D work on whatsap
Responsibilities: Greeting Visitors & Guests Welcome clients, guests, and vendors. Offer refreshments and direct them appropriately. Phone & Email Handling Answer and route incoming calls. Respond to and forward emails. Take accurate messages when needed. Appointment & Schedule Management Maintain calendars for executives or service professionals. Book and confirm appointments. Send reminders to clients or staff. Visitor Management Maintain a log of visitors. Issue visitor badges or passes. Ensure sign-in/sign-out protocols are followed. Administrative Support Document Handling Manage incoming/outgoing mail and couriers. File documents physically or digitally. Photocopying, scanning, and printing as required. Data Entry & Records Update databases and CRM systems. Maintain records of bookings, inquiries, or client details. Stationery & Office Supplies Monitor and manage inventory of supplies. Raise requisitions and coordinate with vendors. 🧾 Billing & Payments Handle basic invoicing and receipts. Accept payments and issue bills with billing software. Coordinate with accounts team for follow-ups. 🧼 Front Desk & Common Area Maintenance Ensure the reception area is clean, presentable, and well-stocked. Monitor lighting, AC, and seating for visitor comfort. 🤝 Interpersonal Duties Communicate professionally and empathetically. Handle customer inquiries, complaints, or escalations calmly. Maintain confidentiality of client or patient information. 🖥️ Technical Tools Often Used Telephone systems (PBX) MS Office (Word, Excel, Outlook) Scheduling software or appointment systems CRM or ERP platforms Visitor Management Systems
Guest Communication & Coordination Respond to guest inquiries on Airbnb, Booking.com, WhatsApp, phone, and email Share property details, resolve doubts, and convert inquiries into confirmed bookings Provide pre-arrival guidance, in-stay assistance, and post-checkout follow-up Handle guest requests, complaints, and special arrangements with sensitivity and speed. Reservation & Booking Management Update availability calendars across all platforms (Airbnb, Booking.com, direct) Ensure pricing and minimum stay settings are accurate Block dates based on owner usage, maintenance, or events Maintain booking records and coordinate with Finance for guest payment tracking 🏡 Villa Team Coordination Share check-in/check-out details with caretakers and villa supervisors Confirm that amenities, cleaning, and special setups are ready before guest arrival Track guest preferences and communicate them to the team for a personalized touch. Experience Delivery & Feedback Upsell curated experiences (chef service, local tours, decorations) Collect guest feedback and reviews, encourage 5-star ratings Maintain a guest CRM with past stay data, preferences, and special notes Requirements: Bachelor’s degree in Hospitality / Business / Communications preferred 1–3 years experience in hospitality, customer service, or travel concierge role Excellent communication in English and at least one regional language (Kannada preferred). Familiarity with Airbnb, Booking.com, WhatsApp Business, Google Sheets Problem-solving mindset, calm under pressure, warm and professional.
Villa Readiness & Housekeeping Conduct pre-arrival inspections to ensure cleanliness, amenities, linen, and setup meet Moi Escapes standards Coordinate deep cleaning, pest control, and regular upkeep Ensure caretaker and housekeeping teams follow SOPs for room setup, guest prep, and turnover 📦 Inventory & Procurement Maintain stock of guest amenities, pantry kits, cleaning supplies, and villa essentials Coordinate with the procurement manager to replenish items timely Track usage and prevent misuse or shortages 🔧 Maintenance & Repairs Inspect villas regularly for maintenance issues – plumbing, electrical, A/C, appliances, etc. Coordinate with local technicians or empanelled vendors for timely repairs Maintain logbook of complaints and resolutions 🙋 Caretaker & Staff Supervision Oversee villa caretakers, ensure they are trained, groomed, and punctual Create staff rosters and leave schedules Address staff discipline or performance issues professionally 🛎️ Guest Experience On-GroundEnsure welcome setups are done as per guest profile (decor, refreshments, towels, etc.) Be available for check-ins or events Handle guest complaints or emergencies on ground and escalate if needed 📋 Reporting & Compliance Submit daily villa status updates to the Manager Keep checklist records for cleaning, inventory, and maintenance logs Ensure SOP compliance and property safety standards Requirements:Minimum 3 years of experience in hotel/villa/resort operations Strong leadership, communication, and coordination skills Fluent in English, Hindi, Kannada Comfortable with Google Sheets, WhatsApp Business, and digital checklists
Greet and assist visitors, clients, and guests in a courteous and professional manner. Handle incoming calls, emails, and correspondence efficiently. Manage reservations, bookings, and scheduling of meetings/events. Maintain a clean, welcoming reception and office environment. Coordinate with internal departments for guest or client requirements. Maintain daily cash book, petty cash handling, and reconciliation. Record and update invoices, receipts, vendor payments, and staff reimbursements. Support monthly expense reports and ensure proper documentation. Assist in GST/TDS compliance and coordinate with auditors/accountants. Prepare basic financial summaries and maintain records in accounting software (e.g., Tally/Excel). Ensure timely payment collection from clients and proper follow-ups.
Planning & Coordination Review architectural, structural, MEP, and landscape drawings for accuracy and feasibility. Break down master plans into phased execution schedules covering villas, clubhouse, infrastructure, and community farming. Prepare BOQs, material take-offs, and execution packages. Coordinate with architects, consultants, and contractors to resolve design or technical issues. Plan logistics of manpower and materials considering site conditions. Procurement & Vendor Management Identify and evaluate subcontractors and vendors for civil, MEP, finishing, landscaping, and amenities. Review and approve shop drawings, material samples, and quality certifications. Ensure timely supply and delivery of approved materials within budget. Track vendor performance, safety compliance, and contractual adherence. Site Execution Supervise and manage construction of villas, clubhouse, infrastructure, and common amenities. Oversee farmland preparation, irrigation, and plantation activities. Coordinate multidisciplinary works including civil, plumbing, electrical, HVAC, interiors, and landscaping. Monitor daily productivity, adherence to schedule, and quality standards. Address site challenges and implement corrective measures promptly. Quality Assurance & Safety Conduct quality checks across civil, structural, MEP, and finishing works. Maintain inspection records, test reports, and snag lists. Ensure adherence to IS codes, local by-laws, and project specifications. Promote a strong site safety culture, ensuring PPE compliance and safety audits. Cost & Budget Control Track costs against BOQs and budgets, ensuring control on wastage. Verify subcontractor bills and raise alerts on cost deviations. Support value engineering initiatives to optimize costs without quality compromise. Amenities & Infrastructure Delivery Manage development of internal roads, drainage, water, sewage, electrical, and lighting networks. Oversee completion of clubhouse interiors, wellness and recreational spaces, and community amenities. Coordinate landscaping, thematic gardens, and native plantation zones. Documentation & Reporting Maintain daily site diaries, progress reports, and photographic documentation. Submit regular updates to management on progress, delays, and risks. Maintain accurate documentation for approvals, revisions, and correspondence. Prepare monthly MIS reports on cost, schedule, and quality. Commissioning & Handover Oversee testing and commissioning of all MEP and utility systems. Ensure as-built drawings and O&M manuals are prepared for handover. Complete snagging and de-snagging before client handover.