Destination Coordinator

Job Description :

Rozevo, an initiative by Talrop, is looking for enthusiastic and people-oriented individuals to join our team as Destination Coordinators. The role involves occasional on-ground travel to destination sites. This role is ideal for those who are passionate about travel, customer service, and cross-cultural communication. As a Destination Coordinator, you will play a key role in planning, organizing, and executing travel experiences, ensuring each customer’s journey is seamless, safe, and memorable.

Key Responsibilities:

• Communicate fluently with customers in multiple languages to ensure a smooth and personalized experience.
• Handle customer inquiries via email, phone, and in person, maintaining a professional and friendly tone.
• Coordinate transportation, accommodation, and itineraries for clients during their trips.
• Provide information and insights about destinations, including local customs, cultural dos and don’ts, must-visit spots, and safety tips.
• Ensure all logistics (tickets, hotel bookings, permits, local guides) are confirmed before the trip begins.
• Ability to handle high-pressure situations and resolve issues swiftly while maintaining customer satisfaction
• Maintain accurate records of travel schedules, incidents, customer preferences, and expenses.
• Prepare reports for internal teams to evaluate and improve service quality.
• Ensure compliance with travel policies, visa regulations, and local laws during all trips.
• Build positive relationships with clients to encourage repeat bookings and referrals.
• Network with hotels, tour operators, local vendors, and transport providers to ensure high-quality service.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person