Desktop Support Engineer- Noida, Pikhuwa location

3 - 5 years

0 - 2 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Key Responsibilities:

  • Install, configure, and maintain desktop systems, laptops, printers, and peripherals
  • Troubleshoot and resolve hardware/software issues for Windows and Microsoft Office environments
  • Support in configuring and troubleshooting Outlook, VPNs, antivirus, and remote access tools
  • Respond to user queries via calls, emails, or ticketing systems within agreed SLA
  • Manage user accounts and access through Active Directory and Exchange
  • Maintain system documentation, logs, and knowledge base articles
  • Coordinate with vendors for hardware repairs or replacements
  • Perform routine maintenance and software updates
  • Provide support for network and connectivity issues (LAN/Wi-Fi)

Required Skills:

  • Proven experience as a Desktop Support Engineer or similar role
  • Hands-on experience with Windows 10/11 OS, Microsoft Office 365, and remote desktop tools
  • Basic understanding of networking concepts (IP, DNS, DHCP)
  • Knowledge of Active Directory, Outlook configuration, and antivirus support
  • Good communication and interpersonal skills
  • Ability to prioritize and multitask effectively

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