Desktop Support Engineer L2

Job Title: Desktop Support Engineer L2

Location: Visakhapatnam, Andhra Pradesh
Experience: Minimum 1 Year
Employment Type: Full-Time

Job Description:
We are looking for a Desktop Support Engineer with hands-on experience in managing and maintaining computer systems and related infrastructure. The ideal candidate should have solid technical knowledge and a proactive approach to troubleshooting and system upkeep.

Key Responsibilities:

• Provide desktop and laptop support for users (hardware and software).
• Install, configure, and troubleshoot operating systems and applications.
• Manage installation and maintenance of CCTV systems and network cameras.
• Perform routine system checks, updates, and preventive maintenance.
• Coordinate with IT team for network and peripheral device support.
• Maintain records of installations, maintenance, and service requests.

Desired Skills:

• Knowledge of Windows OS, MS Office, and basic networking.
• Experience with CCTV setup and DVR/NVR configuration.
• Good troubleshooting and communication skills.
• Ability to work independently and handle field assignments.

Qualification:

• Diploma / Degree in Computer Science, IT, or related field.
• Relevant certifications (e.g., CompTIA A+, N+, or equivalent) are an added advantage.

Salary: INR 20,000 to 25,000 per month

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Life insurance

Application Question(s):

• Where are you living in Visakhapatnam?
• Expected Salary?
• Are you fluent in business English?

Education:

• Bachelor's (Preferred)

Experience:

• Desktop and CCTV : 1 year (Required)

License/Certification:

• 2-Wheeler Driving License (Required)

Location:

• Visakhapatnam, Andhra Pradesh (Required)

Work Location: In person