Posted:3 days ago|
Platform:
Remote
Part Time
Job Title: Desktop Support Engineer L2
Salary: 30,000 CTC per month
Job Description:
- Provide technical support for desktop and laptop issues.
- Troubleshoot hardware and software problems.
- Install and configure operating systems and applications.
- Assist users with network connectivity and peripheral devices.
- Maintain documentation of support requests and resolutions.
- Collaborate with IT teams for system upgrades and maintenance.
- Ensure compliance with company policies and security protocols.
Qualifications:
- Bachelor's degree in Computer Science or related field.
- 2+ years of experience in desktop support.
- Strong knowledge of Windows and Mac OS.
- Familiarity with networking concepts and troubleshooting.
- Excellent communication and customer service skills.
Preferred Skills:
- Certifications like CompTIA A+, Microsoft Certified Professional.
- Experience with remote support tools.
- Ability to work independently and in a team environment.
Job Type: Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
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