Desktop Monitoring Executive

You are a detail-oriented and proactive System Monitoring Executive responsible for overseeing employee system activities through tracking software. Your primary tasks include maintaining daily system logs, identifying irregular user behavior, and ensuring compliance with IT and organizational policies. You will be required to monitor employee system activities efficiently using a mobile-friendly tracking app and maintain a structured database of daily system logs and user activity. Your role involves identifying irregularities or non-compliance in system usage and generating regular reports for management review, escalating issues as necessary. It is essential to ensure the confidentiality and integrity of monitoring data and collaborate with HR/IT to support compliance and productivity goals. To excel in this role, you must possess basic technical knowledge and familiarity with monitoring tools. A Bachelor's or Master's degree is required, along with 6 months to 2 years of hands-on experience with employee/system monitoring tools such as Handy, etc. Proficiency in MS Excel, report preparation, IT systems, basic troubleshooting, and user behavior analytics is crucial. Excellent communication skills, both written and verbal, along with interpersonal and problem-solving abilities are essential. You should have strong analytical and observation skills with attention to detail, as well as a high level of discretion, integrity, and confidentiality. The ability to work independently and proactively is also necessary. This is a full-time position with benefits including a flexible schedule, leave encashment, paid sick time, paid time off, and Provident Fund. The work shift is during the day, and the job requires reliable commuting or planning to relocate to Gurugram, Haryana. The work location is in person.,