36 Basic Troubleshooting Jobs

As a System Admin Intern at Envision Integrated Services Pvt Ltd in Hyderabad, you will be part of a dynamic team responsible for providing support in the installation, configuration, and maintenance of software and hardware. Your role will involve assisting in troubleshooting technical issues, monitoring system performance, and setting up accounts and workstations under supervision. Your strong communication skills and ability to quickly learn and adapt to new challenges will be essential in this role. Basic troubleshooting skills and an understanding of IT terminologies are mandatory requirements for this position. You will have the opportunity to work on various tasks such as managing network servers, contributing to system upgrades, and ensuring system security through access controls, backups, and firewalls. Additionally, you will assist in creating technical documentation, manuals, and IT policies as part of building an internal wiki. Envision Integrated Services Pvt Ltd is a leading provider of Mechanical and IT Engineering Services, catering to industries such as Automotive, Aerospace, Off-Highway, Industrial, Consumer, and Medical domains. With a focus on work-life balance, integrity, trust, and mutual respect, Envision has been delivering innovative and cost-effective solutions to clients worldwide since 2012. This internship offers the potential for full-time conversion, providing you with valuable experience and the opportunity to grow within the organization. If you are a B.E/B. Tech/Diploma holder in CSE, IT, or Networking with the required skills and a passion for IT engineering, we encourage you to apply for this exciting opportunity. For more information or to apply for this position, please reach out to us via email at it.admin@envisionis-group.com or contact us at 9963303173.,

Looking to start your career in an International BPO with Tech Mahindra? Heres your golden opportunity Immediate joiner's welcome! Were Hiring Fresh & Experienced Graduates! Join Tech Mahindra’s dynamic team in Noida. Great salary + perks + career growth Position Details: Company: Tech Mahindra Role: International Customer Service – Voice Process Location: Noida (A-20, Work from Office) Salary: 0-17 months experienced -- 3 - 3.6 LPA only Salary: 18 + months experienced -- 3.7 - 5 LPA Max Perks: Two-way cab facility (as per hiring zone) Work Schedule: 5 days working | Rotational Shifts Education: Graduates only Joining: Immediate joiners required Requirements: Graduate fresher OR candidates with 6+ months of international voice process experience Excellent communication skills (mandatory) Prior international BPO experience will be an added advantage Why Join Us? Kickstart your career with a global brand Growth opportunities in customer service & BPO industry Exposure to international clients and processes How to Apply Interested candidates can share their CV in PDF format at: rishika.mukherjee@Techmahindra.com Contact: 8826106205 Step into the world of global opportunities with Tech Mahindra! Hiring fresh graduates for International Voice Process. Let’s build your career together!

Provide first-level technical support for hardware, software, and networking issues. Log, track, and resolve user queries following standard IT support procedures. Required Candidate profile Only Male candidates who passed out between 2017 and 2024 are eligible to apply Graduates with basic troubleshooting skills in hardware, OS & networking Good communication, problem-solving skills

About The Role Installation of UCCE components such as ICM, CVP, CUIC, Finesse, CCMP,VVB,CUSP Configuration of UCCE components. Consulting skills with excellent verbal and written communication and presentation skills Basic Troubleshooting/Design skills of UCCE Components and Call flow. Desired Skills (Good to have as value add to this role) Overall High level Design Knowledge on UCCE Technology Strong knowledge on Call flow of CVP Deployment model

We are seeking a skilled Technical Support Engineer with expertise in software installation and basic troubleshooting. If you possess a passion for technology and a talent for problem-solving, we are interested in your application! Your responsibilities will include ensuring timely resolution of customer issues, providing hands-on technical support to customers for software installation and troubleshooting, and collaborating with product development and quality assurance teams to identify and resolve software issues. Additionally, you should have sound knowledge of software installation and configuration, proficiency in basic troubleshooting techniques, and the ability to troubleshoot and resolve hardware & software issues through telephonic & remote tools. The ideal candidate will have strong communication and interpersonal skills, be familiar with customer service principles and practices, and be willing to travel as per project requirements. In return, we offer a competitive salary and benefits package, opportunities for professional growth and development, and a friendly and supportive work environment. This is a full-time position with a day shift schedule and the work location is in person.,

You should have a BMLT or DMLT qualification. Your key responsibilities will include collecting blood samples from patients using venipuncture or capillary puncture techniques, labeling and processing samples for laboratory testing, maintaining accurate records and logs of sample collection and processing, providing exceptional patient care and communication, collaborating with healthcare professionals to ensure efficient and effective sample collection, participating in quality control and quality assurance activities, and accurately performing pipetting tasks such as measuring and transferring precise volumes of blood or other fluids, handling and preparing samples for testing or analysis, and maintaining accurate records of pipetting activities. Requirements for this role include a high school diploma or equivalent, with a medical assistant or phlebotomy certification preferred, 0-2 years of phlebotomy experience (new graduates with training in phlebotomy will also be considered), strong communication and interpersonal skills, basic computer skills, and knowledge of medical software. You must be able to demonstrate, train other technicians, install devices, perform basic troubleshooting and maintenance of CBC and Biochemistry Analyzers. Additionally, you should be ready for fieldwork, willing to conduct fieldwork as required, demonstrate flexibility and adaptability in various environments, and be prepared to travel to other states for extended periods to support project requirements. This is a full-time, permanent position suitable for freshers. The benefits include commuter assistance, provided food, and provident fund. The work schedule is day shift, Monday to Friday, with morning shifts and weekend availability. The work location is in person.,

Roles and Responsibilities Serve as the first point of contact for customers seeking technical assistance over phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Coordination with senior officials in the USA office. Provide accurate information on IT products or services Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback or suggestions by customers to the appropriate internal team and build good customer rapport. Identify and suggest possible improvements on procedures Desired Candidate Profile Able to speak fluently in both English and Hindi with international customers Proven experience as a help desk technician or other customer support role Tech savvy with working knowledge of office automation products, databases and remote operations Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and resolve basic technical issues Excellent communication skills and Phone etiquettes Customer-oriented and cool-tempered Willing to work in night shifts and on weekend shifts Any Graduate and Undergraduates and freshers can apply Nice to have: Prior experience in BPOs with International Voice support Domain expertise in Trucking and Logistics Experience with customer ticketing systems like Zendesk Ability to work using Office Packages such as Spreadsheets, Documents and Presentations

AVI-SPL is a digital enablement solutions provider that transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. The company is the largest provider of collaboration technology solutions, including award-winning managed services. The highly trained team at AVI-SPL collaborates with organizations worldwide, including more than 80% of Fortune 100 companies. If you are seeking a business that can offer you real career opportunities and progression, AVI-SPL is the place for you to explore. Let's talk about how we can fast-track your career! **Job Description:** As part of the team at AVI-SPL, your role will involve performing equipment rack fabrication, wiring, and systems installation activities at customer sites and company offices. Your main duties will include: - Soldering and crimping connectors where needed - Constructing equipment racks and performing metalwork fabrication as required - Loading equipment racks as per layout drawing and wiring per system schematic - Reading and interpreting electronic schematics and architectural blueprints - Troubleshooting fabrication issues when requested by clients or the office - Assisting with installation tasks, such as pulling cable, installing connectors, projector mounting/hanging (ceiling mounts), and metal fabrication **Key Requirements:** To excel in this role and drive your career forward, you will need the following fundamental skills: - Effective communication and interaction with employees, clients, and colleagues - Ability to test equipment and perform basic troubleshooting - Capacity to work and think independently while meeting deadlines - Basic computer knowledge - Ability to balance multiple tasks with changing priorities - Strong organizational skills and excellent attention to detail - Exceptional communication and interpersonal skills, both verbal and written - Customer service focus and client communication skills **What's in it for you:** At AVI-SPL, we prioritize the growth and well-being of our employees. Here's what we offer: - Enjoyable and dynamic company culture - Work-life balance - Flexible working policy - Learning and development opportunities - Access to numerous online learning resources - AVIXA membership for industry learning If you are looking to further your career and be part of a diverse and inclusive work environment that values individuality and growth, apply to join AVI-SPL today. We thrive together, appreciating the qualities that make each individual unique and contributing to a better business and a better world.,

For Interview schedule call HR Pratham - 9509022159 we are hiring fresher graduates Position: Process Consultant (International Non-Voice Process / Back Office) Roles & Responsibilities: Learn and follow professional standards, established procedures, and USA insurance policies. Process claims accurately as per defined guidelines. Ensure adherence to service levels, quality checks, and audit parameters. Skills & Abilities: Good communication skills (Oral & Written in English). Strong typing skills & basic computer navigation. Flexible to work in rotational shifts: Shift 1: 7:30 AM 4:30 PM Shift 2: 4:30 PM 1:30 AM Perks: Free Pick-up & Drop facility provided.

About The Role Able to manage roles and permissions in Workfront. Knowledge and experience to create and manage Workfront Fusion scenarios. Create custom reports. Working knowledge and experience to work with Workfront API and API explorer, but not necessarily proficient in API calls. Should have the ability/knowledge to use custom API calls for working with Workfront and other APIs. Ability to use modules for the Workfront app and other actions like create, read, update, delete, and search. Knowledge /ability to conduct basic troubleshooting and error handling. Involved in at least one Workfront project Go Live. Experience in following Agile development practices Excellent Troubleshooting, Analytical and Communication skills. Primary Skills Design and implement scalable solutions. Provided technical expertise in designing, developing, and implementing the business requirement. Responsible forWorkfrontCore andWorkfrontFusionScenario Business requirement. Working with Adobe Experience Manager Assets (DAM)and troubleshoot if we get any error in theintegration. WorkfrontFusion Scenario Change Management and creation of new scenario. Secondary Skills Good to have certification in Adobe Workfront

Provide technical support for software, hardware, and network issues. Assist users via calls, chats, or emails and ensure timely issue resolution under guidance. Required Candidate profile Candidates who graduated from (2017 to 2024 passed outs) with basic knowledge in hardware and networking. Strong communication, and willingness to learn. Only Male graduates are eligible.

Provide first-level technical support for hardware, software, and networking issues. Log, track, and resolve user queries following standard IT support procedures. Required Candidate profile Only Male candidates who passed out between 2017 and 2024 are eligible to apply Graduates with basic troubleshooting skills in hardware, OS & networking Good communication, problem-solving skills

The Field Service Engineer will be responsible for the installation, maintenance, repair, and general supervision of Electronic Weighbridge, including support on telephones. You will establish and maintain proper business relationships with customers and peers, as well as perform necessary administrative duties as required and other duties as assigned. Key Responsibilities include: - Basic troubleshooting, installation, maintenance, and repair on designated equipments, completing Preventative Maintenance and field modifications. - Ordering and managing repair parts multiple times. - Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner. - Maintaining daily communications with customers to ensure resolution and proper follow-up. - Maintaining tools and test equipment and ensuring they are properly calibrated. - Meeting Health and Human Services, Environmental Health and Safety, and/or all other applicable regulatory requirements. - Utilizing the escalation process to resolve customer service issues. - Identifying and participating in sales opportunities such as new contracts, contract renewals, and component sales. - Working as a member of the local team to provide efficient service delivery to all customers within the assigned area. - The ability to lift and carry a toolbox that can weigh up to 20 kg. Personal Skills required: - The skills to work both independently and as part of a team. - Dedicated and hardworking in work perfection. - Driving license. Qualification: - ITI / Diploma in Electronics. Location: - Rajkot.,

We are looking for a detail-oriented and proactive MIS Executive to manage employee system activities efficiently through tracking software. Your responsibilities will include maintaining daily system logs, identifying irregularities, and ensuring compliance with IT and organizational regulations. You will be required to monitor user behavior, detect unusual patterns, and prepare structured reports for management review. Key Responsibilities: - Monitor employee system activities using a mobile-friendly tracking app - Maintain a structured database of daily system logs and user activity - Identify irregularities or non-compliance in system usage - Generate regular reports for management and escalate issues if necessary - Ensure confidentiality and integrity of monitoring data - Collaborate with HR/IT to support compliance and productivity goals - Possess basic technical knowledge and familiarity with monitoring tools Requirements: - Education: Bachelor's or Master's degree - Experience: 6 months to 2 years of hands-on experience with employee system monitoring tools - Proficiency in MS Excel, report preparation, IT systems, basic troubleshooting, and user behavior analytics - Excellent communication skills (written & verbal) - Strong interpersonal and problem-solving skills - High level of analytical and observation skills with attention to detail - Ability to work independently and proactively This is a full-time position with benefits including leave encashment, paid sick time, paid time off, and Provident Fund. The work schedule will be during the day shift with fixed hours. The job location is in Gurugram, Haryana, and candidates should be able to reliably commute or plan to relocate before starting work.,

As a Data Center Engineer at our company, you will be responsible for following Standard Operating Procedures to execute tasks efficiently. Your primary duties will include collecting customer requests and data, attending to customer phone calls, and responding to user emails and support tickets. Additionally, you will be expected to conduct basic troubleshooting, create tickets for Level 2 support, and provide product information to users. Your role will involve solving common problems related to hardware and software verification, installation issues, and setup. You will also be responsible for performing hardware installations (rack/stack) and cable installations (routing, terminating, structured cabling), including troubleshooting and testing. Other tasks include hardware decommission, cable removal, and remote hands support activities such as power cycles, physical environment inspections, and handling storage media. Furthermore, you will be required to prepare and coordinate incoming/outgoing shipments, support Service Management processes, oversee Physical access processes for Data Centre facilities, and provide support during Power Maintenance Events. Maintaining adequate sparing, cabinets, and consumable levels, as well as conducting physical audits to ensure accurate database records, will also be part of your responsibilities. Handling tape backup media, collaborating with stakeholders, and training and mentoring team members to improve service levels are essential aspects of this role. To excel in this position, you should have entry-level IT service delivery experience, familiarity with Microsoft server products, basic knowledge of PC and Server Hardware, networking, and Data Centre Power schemes, as well as strong verbal and written communication skills. Joining our team means becoming part of an entrepreneurial and inclusive culture where collaboration and success are paramount. We value teamwork and aim to achieve great things together. If you are looking to grow your career and work in a dynamic environment, apply today to be part of our team at JLL.,

You are a detail-oriented and proactive System Monitoring Executive responsible for overseeing employee system activities through tracking software. Your primary tasks include maintaining daily system logs, identifying irregular user behavior, and ensuring compliance with IT and organizational policies. You will be required to monitor employee system activities efficiently using a mobile-friendly tracking app and maintain a structured database of daily system logs and user activity. Your role involves identifying irregularities or non-compliance in system usage and generating regular reports for management review, escalating issues as necessary. It is essential to ensure the confidentiality and integrity of monitoring data and collaborate with HR/IT to support compliance and productivity goals. To excel in this role, you must possess basic technical knowledge and familiarity with monitoring tools. A Bachelor's or Master's degree is required, along with 6 months to 2 years of hands-on experience with employee/system monitoring tools such as Handy, etc. Proficiency in MS Excel, report preparation, IT systems, basic troubleshooting, and user behavior analytics is crucial. Excellent communication skills, both written and verbal, along with interpersonal and problem-solving abilities are essential. You should have strong analytical and observation skills with attention to detail, as well as a high level of discretion, integrity, and confidentiality. The ability to work independently and proactively is also necessary. This is a full-time position with benefits including a flexible schedule, leave encashment, paid sick time, paid time off, and Provident Fund. The work shift is during the day, and the job requires reliable commuting or planning to relocate to Gurugram, Haryana. The work location is in person.,

We are hiring a Computer Operator to manage data entry, billing, inventory records, and daily reports. Candidate must be proficient in MS Office, email handling, and basic software operations. Accuracy and speed are essential.

Role & responsibilities Operate, monitor, and maintain machines in accordance with production schedules. Set up machines before the start of a shift, including loading materials and calibration. Conduct routine checks to ensure machines are running optimally and safely. Perform quality checks on finished products and ensure compliance with company standards. Adjust machine settings as necessary to improve output and reduce downtime. Identify and report mechanical faults or unusual behavior to the maintenance team. Keep accurate records of production counts, downtime, and maintenance. Clean and maintain equipment to ensure a safe and organized work area. Follow standard operating procedures (SOPs), safety guidelines, and company policies. Collaborate with other team members and supervisors to meet production goals. Preferred candidate profile Education : Minimum 10th pass or fail / ITI / Diplomo and Degree or other related field. Fresher or Experience Technical Skills: Basic knowledge of machine functions and mechanical troubleshooting. Ability to read production blueprints and technical documents (if applicable). Soft Skills:- Teamwork abilities. High attention to detail and problem-solving skills. Willingness to learn and adapt to new machinery or technologies. Other Requirements: Physically fit and able to work in a fast-paced environment. Willing to work in shifts, including night or weekend shifts if required. Strong commitment to safety and quality standards.

Provide first-level IT support for hardware, software, and network issues. Log and escalate tickets, guide users, and ensure timely issue resolution. Required Candidate profile Fresh graduates iwith basic troubleshooting and system knowledge Good communication skills, customer focus and eager to learn Male Graduates(Candidates passed out from 2017 - 2024) can apply.

Able to manage roles and permissions in Workfront. Knowledge and experience to create and manage Workfront Fusion scenarios. Create custom reports. Working knowledge and experience to work with Workfront API and API explorer, but not necessarily proficient in API calls. Should have the ability/knowledge to use custom API calls for working with Workfront and other APIs. Ability to use modules for the Workfront app and other actions like create, read, update, delete, and search. Knowledge /ability to conduct basic troubleshooting and error handling. Involved in at least one Workfront project Go Live. Experience in following Agile development practices Excellent Troubleshooting, Analytical and Communication skills. Primary Skills Design and implement scalable solutions. Provided technical expertise in designing, developing, and implementing the business requirement. Responsible forWorkfrontCore andWorkfrontFusionScenario Business requirement. Working with Adobe Experience Manager Assets (DAM)and troubleshoot if we get any error in theintegration. WorkfrontFusion Scenario Change Management and creation of new scenario. Secondary Skills Good to have certification in Adobe Workfront

As a Field Service Engineer on a Contract-to-Hire basis, you will be responsible for meeting the daily service maintenance and repair needs of customers" equipment. Your role will involve performing basic troubleshooting, installation, maintenance, and repair on designated equipment. Additionally, you will be required to complete Preventative Maintenance and field modifications while managing repair parts cycle times efficiently. In this position, you will need to maintain proper business relationships with customers and peers, ensure timely administrative responsibilities such as maintaining customer service logs and internal service records, and communicate effectively with customers for issue resolution and proper follow-up. It is crucial to keep tools and test equipment properly calibrated and in good condition. To be successful in this role, you must hold a B.Tech in Electrical, Electronic, or a related field, with 1-3 years of experience in Service engineering or a related field. Experience in IoT is essential for this position. You should be located in the Bengaluru region, possess a private bike, and have a valid driver's license with a good driving record. The Employment Terms for this role are Contract-to-Hire with an initial duration of 6 months, with the possibility of extension or conversion to a permanent role based on performance and project needs. Proficiency in computer skills including MS Word, PowerPoint, and Excel is required. You should also demonstrate excellent analytical, interpersonal, and communication skills to effectively relay complex technical issues comprehensibly.,

Company: Aspirare Communications Pvt. Ltd. Job Overview: We are hiring skilled and proactive L1 & L2 Network Support Engineers to join our growing team. The candidates will be responsible for monitoring, troubleshooting, and resolving network-related issues in a telecom enterprise environment. The role involves working closely with enterprise clients, ensuring network uptime, and delivering high-quality technical support. Key Responsibilities: L1 Support: Monitor network links and systems to identify faults or outages. Handle and resolve customer support tickets related to broadband, leased line, and ILL issues. Perform basic troubleshooting for switches, routers, and connectivity issues. Escalate unresolved issues to L2 engineers with complete diagnostics. Maintain ticketing system logs and follow SLAs. Assist customers and coordinate with internal teams to ensure timely issue resolution. L2 Support: Take ownership of escalated network issues and perform in-depth troubleshooting. Configure, manage, and troubleshoot enterprise routers, switches, and firewalls. Work with protocols such as BGP, OSPF, STP, and VLANs. Provide RCA (Root Cause Analysis) for recurring issues and suggest long-term solutions. Coordinate with field engineers, NOC, vendors, and ISPs. Guide L1 engineers and help in their technical development. Support network expansion, migrations, and documentation. Required Skills & Qualifications: Skill/RequirementL1 EngineerL2 Engineer Experience Min 1 year in networking support Min 3 years in advanced networking Certifications CCNA preferred CCNA mandatory, CCNP preferred Network Knowledge Basics of Switching, Routing, IP Advanced BGP, OSPF, VLANs, STP Device Knowledge Basic understanding of routers/switches Hands-on with Cisco/Juniper devices Tools Familiar with ticketing/NMS tools Expertise in monitoring & config tools Communication Good customer support skills Strong troubleshooting and RCA skills

HCLTech conducting WALK IN for Telecom Provisioning & Activation Executive (Fresher)- 15July25. Job Title: Telecom Provisioning & Activation Executive (Fresher) Location: [Noida 5 days WFO] Department: Network Operations / Service Delivery Experience Required: 01 Year Education: Bachelor's Degree Job Summary: We are looking for enthusiastic and detail-oriented fresh graduates to join our telecom provisioning and activation team. This role involves configuring and activating telecom services (like MPLS, broadband, voice circuits) for enterprise and residential customers. You will be trained to use internal tools and systems to support service delivery. Key Responsibilities: Assist in provisioning telecom services such as data, voice, VPN, and leased lines based on customer requirements. Perform service activation and validation using standard scripts and configuration templates. Coordinate with internal teams (engineering, field ops, service assurance) to ensure timely delivery of services. Monitor order queues and handle provisioning tasks through OSS/BSS tools. Track and escalate delays or configuration issues proactively. Document completed tasks and update customer provisioning status. Maintain accurate records of network elements, circuits, and customer configurations. Participate in shift operations and ensure SLA adherence. What Youll Learn: Basics of telecom architecture (Layer 1, 2, and 3) Understanding of provisioning systems like Cramer, Siebel, Remedy, etc. Configuring network devices (Cisco, Juniper, Huawei) Exposure to IP Address management, VLANs, and routing protocols Real-time coordination between cross-functional telecom teams Use of service delivery tools and ticketing systems Skills & Qualifications: Good communication skills (verbal and written) Basic understanding of networking concepts (IP address, routing, switching) Eagerness to learn telecom infrastructure and systems Attention to detail and ability to follow processes Willingness to work in shifts (including night shifts or weekends, if required) Familiarity with MS Excel and reporting tools is a plus Preferred Certifications (not mandatory): Cisco CCNA (Beginner Level) NOC or Telecom Network Fundamentals Training Career Path: This role opens pathways to becoming a Provisioning Specialist, Network Engineer, OSS/BSS Analyst, or Service Delivery Manager over time. Interview Location: - HCL Technologies: -A- 8 & 9, Sector 60, Noida, Uttar Pradesh 201301 Walk-in Date- 15 July 2025 Timing- 11am-4pm Interested candidates please visit the campus with resume and ID proof. Contact Person- Shivangi Sharma

Provide first-level technical support for hardware, software, and networking issues. Log, track, and resolve user queries following standard IT support procedures. Required Candidate profile Only Male candidates who passed out between 2017 and 2024 are eligible to apply Graduates with basic troubleshooting skills in hardware, OS & networking Good communication, problem-solving skills

company name=Apptad Technologies Pvt Ltd., industry=Employment Firms/Recruitment Services Firms, experience=0 to 2 , jd= Act as the first point of contact for users seeking technical assistance via phone, email, or chat. Log, categorize, and prioritize incidents and service requests using a ticketing system (e.g., ServiceNow, Jira). Provide basic troubleshooting for hardware, software, networking, email, and system access issues. Escalate unresolved incidents to appropriate support teams and follow up until resolution. Guide users through simple step-by-step solutions or remote access tools. Monitor IT systems and alerts to ensure high availability and performance. Document issues, solutions, and create user guides or FAQs as needed. Maintain knowledge base articles and update ticket documentation accurately. Adhere to SLAs and ensure timely communication and resolution of tickets. Required Skills & Qualifications: Bachelors degree in Computer Science, IT, or related field (or equivalent diploma). 02 years of experience in a technical support or IT helpdesk role (internships count). Basic understanding of Windows OS, MS Office, email systems (e.g., Outlook), and networking fundamentals. Excellent verbal and written communication skills. Strong problem-solving skills and a customer-first attitude. Willingness to work in rotational shifts (if required). , Title=IT Help Desk, ref=6566232