20 Basic Troubleshooting Jobs

As a Data Center Engineer at our company, you will be responsible for following Standard Operating Procedures to execute tasks efficiently. Your primary duties will include collecting customer requests and data, attending to customer phone calls, and responding to user emails and support tickets. Additionally, you will be expected to conduct basic troubleshooting, create tickets for Level 2 support, and provide product information to users. Your role will involve solving common problems related to hardware and software verification, installation issues, and setup. You will also be responsible for performing hardware installations (rack/stack) and cable installations (routing, terminating, structured cabling), including troubleshooting and testing. Other tasks include hardware decommission, cable removal, and remote hands support activities such as power cycles, physical environment inspections, and handling storage media. Furthermore, you will be required to prepare and coordinate incoming/outgoing shipments, support Service Management processes, oversee Physical access processes for Data Centre facilities, and provide support during Power Maintenance Events. Maintaining adequate sparing, cabinets, and consumable levels, as well as conducting physical audits to ensure accurate database records, will also be part of your responsibilities. Handling tape backup media, collaborating with stakeholders, and training and mentoring team members to improve service levels are essential aspects of this role. To excel in this position, you should have entry-level IT service delivery experience, familiarity with Microsoft server products, basic knowledge of PC and Server Hardware, networking, and Data Centre Power schemes, as well as strong verbal and written communication skills. Joining our team means becoming part of an entrepreneurial and inclusive culture where collaboration and success are paramount. We value teamwork and aim to achieve great things together. If you are looking to grow your career and work in a dynamic environment, apply today to be part of our team at JLL.,

You are a detail-oriented and proactive System Monitoring Executive responsible for overseeing employee system activities through tracking software. Your primary tasks include maintaining daily system logs, identifying irregular user behavior, and ensuring compliance with IT and organizational policies. You will be required to monitor employee system activities efficiently using a mobile-friendly tracking app and maintain a structured database of daily system logs and user activity. Your role involves identifying irregularities or non-compliance in system usage and generating regular reports for management review, escalating issues as necessary. It is essential to ensure the confidentiality and integrity of monitoring data and collaborate with HR/IT to support compliance and productivity goals. To excel in this role, you must possess basic technical knowledge and familiarity with monitoring tools. A Bachelor's or Master's degree is required, along with 6 months to 2 years of hands-on experience with employee/system monitoring tools such as Handy, etc. Proficiency in MS Excel, report preparation, IT systems, basic troubleshooting, and user behavior analytics is crucial. Excellent communication skills, both written and verbal, along with interpersonal and problem-solving abilities are essential. You should have strong analytical and observation skills with attention to detail, as well as a high level of discretion, integrity, and confidentiality. The ability to work independently and proactively is also necessary. This is a full-time position with benefits including a flexible schedule, leave encashment, paid sick time, paid time off, and Provident Fund. The work shift is during the day, and the job requires reliable commuting or planning to relocate to Gurugram, Haryana. The work location is in person.,

We are hiring a Computer Operator to manage data entry, billing, inventory records, and daily reports. Candidate must be proficient in MS Office, email handling, and basic software operations. Accuracy and speed are essential.

Role & responsibilities Operate, monitor, and maintain machines in accordance with production schedules. Set up machines before the start of a shift, including loading materials and calibration. Conduct routine checks to ensure machines are running optimally and safely. Perform quality checks on finished products and ensure compliance with company standards. Adjust machine settings as necessary to improve output and reduce downtime. Identify and report mechanical faults or unusual behavior to the maintenance team. Keep accurate records of production counts, downtime, and maintenance. Clean and maintain equipment to ensure a safe and organized work area. Follow standard operating procedures (SOPs), safety guidelines, and company policies. Collaborate with other team members and supervisors to meet production goals. Preferred candidate profile Education : Minimum 10th pass or fail / ITI / Diplomo and Degree or other related field. Fresher or Experience Technical Skills: Basic knowledge of machine functions and mechanical troubleshooting. Ability to read production blueprints and technical documents (if applicable). Soft Skills:- Teamwork abilities. High attention to detail and problem-solving skills. Willingness to learn and adapt to new machinery or technologies. Other Requirements: Physically fit and able to work in a fast-paced environment. Willing to work in shifts, including night or weekend shifts if required. Strong commitment to safety and quality standards.

Provide first-level IT support for hardware, software, and network issues. Log and escalate tickets, guide users, and ensure timely issue resolution. Required Candidate profile Fresh graduates iwith basic troubleshooting and system knowledge Good communication skills, customer focus and eager to learn Male Graduates(Candidates passed out from 2017 - 2024) can apply.

Able to manage roles and permissions in Workfront. Knowledge and experience to create and manage Workfront Fusion scenarios. Create custom reports. Working knowledge and experience to work with Workfront API and API explorer, but not necessarily proficient in API calls. Should have the ability/knowledge to use custom API calls for working with Workfront and other APIs. Ability to use modules for the Workfront app and other actions like create, read, update, delete, and search. Knowledge /ability to conduct basic troubleshooting and error handling. Involved in at least one Workfront project Go Live. Experience in following Agile development practices Excellent Troubleshooting, Analytical and Communication skills. Primary Skills Design and implement scalable solutions. Provided technical expertise in designing, developing, and implementing the business requirement. Responsible forWorkfrontCore andWorkfrontFusionScenario Business requirement. Working with Adobe Experience Manager Assets (DAM)and troubleshoot if we get any error in theintegration. WorkfrontFusion Scenario Change Management and creation of new scenario. Secondary Skills Good to have certification in Adobe Workfront

As a Field Service Engineer on a Contract-to-Hire basis, you will be responsible for meeting the daily service maintenance and repair needs of customers" equipment. Your role will involve performing basic troubleshooting, installation, maintenance, and repair on designated equipment. Additionally, you will be required to complete Preventative Maintenance and field modifications while managing repair parts cycle times efficiently. In this position, you will need to maintain proper business relationships with customers and peers, ensure timely administrative responsibilities such as maintaining customer service logs and internal service records, and communicate effectively with customers for issue resolution and proper follow-up. It is crucial to keep tools and test equipment properly calibrated and in good condition. To be successful in this role, you must hold a B.Tech in Electrical, Electronic, or a related field, with 1-3 years of experience in Service engineering or a related field. Experience in IoT is essential for this position. You should be located in the Bengaluru region, possess a private bike, and have a valid driver's license with a good driving record. The Employment Terms for this role are Contract-to-Hire with an initial duration of 6 months, with the possibility of extension or conversion to a permanent role based on performance and project needs. Proficiency in computer skills including MS Word, PowerPoint, and Excel is required. You should also demonstrate excellent analytical, interpersonal, and communication skills to effectively relay complex technical issues comprehensibly.,

Company: Aspirare Communications Pvt. Ltd. Job Overview: We are hiring skilled and proactive L1 & L2 Network Support Engineers to join our growing team. The candidates will be responsible for monitoring, troubleshooting, and resolving network-related issues in a telecom enterprise environment. The role involves working closely with enterprise clients, ensuring network uptime, and delivering high-quality technical support. Key Responsibilities: L1 Support: Monitor network links and systems to identify faults or outages. Handle and resolve customer support tickets related to broadband, leased line, and ILL issues. Perform basic troubleshooting for switches, routers, and connectivity issues. Escalate unresolved issues to L2 engineers with complete diagnostics. Maintain ticketing system logs and follow SLAs. Assist customers and coordinate with internal teams to ensure timely issue resolution. L2 Support: Take ownership of escalated network issues and perform in-depth troubleshooting. Configure, manage, and troubleshoot enterprise routers, switches, and firewalls. Work with protocols such as BGP, OSPF, STP, and VLANs. Provide RCA (Root Cause Analysis) for recurring issues and suggest long-term solutions. Coordinate with field engineers, NOC, vendors, and ISPs. Guide L1 engineers and help in their technical development. Support network expansion, migrations, and documentation. Required Skills & Qualifications: Skill/RequirementL1 EngineerL2 Engineer Experience Min 1 year in networking support Min 3 years in advanced networking Certifications CCNA preferred CCNA mandatory, CCNP preferred Network Knowledge Basics of Switching, Routing, IP Advanced BGP, OSPF, VLANs, STP Device Knowledge Basic understanding of routers/switches Hands-on with Cisco/Juniper devices Tools Familiar with ticketing/NMS tools Expertise in monitoring & config tools Communication Good customer support skills Strong troubleshooting and RCA skills

HCLTech conducting WALK IN for Telecom Provisioning & Activation Executive (Fresher)- 15July25. Job Title: Telecom Provisioning & Activation Executive (Fresher) Location: [Noida 5 days WFO] Department: Network Operations / Service Delivery Experience Required: 01 Year Education: Bachelor's Degree Job Summary: We are looking for enthusiastic and detail-oriented fresh graduates to join our telecom provisioning and activation team. This role involves configuring and activating telecom services (like MPLS, broadband, voice circuits) for enterprise and residential customers. You will be trained to use internal tools and systems to support service delivery. Key Responsibilities: Assist in provisioning telecom services such as data, voice, VPN, and leased lines based on customer requirements. Perform service activation and validation using standard scripts and configuration templates. Coordinate with internal teams (engineering, field ops, service assurance) to ensure timely delivery of services. Monitor order queues and handle provisioning tasks through OSS/BSS tools. Track and escalate delays or configuration issues proactively. Document completed tasks and update customer provisioning status. Maintain accurate records of network elements, circuits, and customer configurations. Participate in shift operations and ensure SLA adherence. What Youll Learn: Basics of telecom architecture (Layer 1, 2, and 3) Understanding of provisioning systems like Cramer, Siebel, Remedy, etc. Configuring network devices (Cisco, Juniper, Huawei) Exposure to IP Address management, VLANs, and routing protocols Real-time coordination between cross-functional telecom teams Use of service delivery tools and ticketing systems Skills & Qualifications: Good communication skills (verbal and written) Basic understanding of networking concepts (IP address, routing, switching) Eagerness to learn telecom infrastructure and systems Attention to detail and ability to follow processes Willingness to work in shifts (including night shifts or weekends, if required) Familiarity with MS Excel and reporting tools is a plus Preferred Certifications (not mandatory): Cisco CCNA (Beginner Level) NOC or Telecom Network Fundamentals Training Career Path: This role opens pathways to becoming a Provisioning Specialist, Network Engineer, OSS/BSS Analyst, or Service Delivery Manager over time. Interview Location: - HCL Technologies: -A- 8 & 9, Sector 60, Noida, Uttar Pradesh 201301 Walk-in Date- 15 July 2025 Timing- 11am-4pm Interested candidates please visit the campus with resume and ID proof. Contact Person- Shivangi Sharma

Provide first-level technical support for hardware, software, and networking issues. Log, track, and resolve user queries following standard IT support procedures. Required Candidate profile Only Male candidates who passed out between 2017 and 2024 are eligible to apply Graduates with basic troubleshooting skills in hardware, OS & networking Good communication, problem-solving skills

company name=Apptad Technologies Pvt Ltd., industry=Employment Firms/Recruitment Services Firms, experience=0 to 2 , jd= Act as the first point of contact for users seeking technical assistance via phone, email, or chat. Log, categorize, and prioritize incidents and service requests using a ticketing system (e.g., ServiceNow, Jira). Provide basic troubleshooting for hardware, software, networking, email, and system access issues. Escalate unresolved incidents to appropriate support teams and follow up until resolution. Guide users through simple step-by-step solutions or remote access tools. Monitor IT systems and alerts to ensure high availability and performance. Document issues, solutions, and create user guides or FAQs as needed. Maintain knowledge base articles and update ticket documentation accurately. Adhere to SLAs and ensure timely communication and resolution of tickets. Required Skills & Qualifications: Bachelors degree in Computer Science, IT, or related field (or equivalent diploma). 02 years of experience in a technical support or IT helpdesk role (internships count). Basic understanding of Windows OS, MS Office, email systems (e.g., Outlook), and networking fundamentals. Excellent verbal and written communication skills. Strong problem-solving skills and a customer-first attitude. Willingness to work in rotational shifts (if required). , Title=IT Help Desk, ref=6566232

Assist in troubleshooting hardware, software, and network issues. Provide technical support to users and ensure smooth IT operations under supervision. Should have basic knowledge about hardware and networking, Required Candidate profile Any graduates who passed out from 2017 to 2024 can apply. Eagerness to learn, good communication, and problem-solving skills. Only Male freshers are eligible.

Provide technical support for software, hardware, and network issues. Assist users via calls, chats, or emails and ensure timely issue resolution under guidance. Required Candidate profile Candidates who graduated from (2017 to 2024 passed outs) with basic knowledge in hardware and networking. strong communication, and willingness to learn. Only Male graduates are eligible.

Assist in troubleshooting hardware, software, and network issues. Provide technical support to users and ensure smooth IT operations under supervision. Required Candidate profile Freshers with a degree in IT/CS or related field. Basic understanding of computer systems and hardware. Eager to learn and good communication is required. Only Male Freshers are eligible.

Office Administrator with IT Support to manage administrative operations while ensuring efficient IT troubleshooting. The candidate will handle office management tasks, support HR activities, and assist employees with basic IT concerns.

Required Skills & Qualifications: Education: Any degree, with strong written and verbal communication skills. Experience: 1 year in customer service. Communication & Customer Handling: Excellent communication skills with the ability to engage in conversations, comprehend issues, and provide professional support. Strong customer service, multitasking, and documentation skills. Technical & Analytical Skills: Basic troubleshooting and IT systems knowledge, with the ability to analyze and resolve technical issues effectively. Good analytical and cognitive skills. Adaptability & Learning: Quick to adjust to changing priorities and business requirements. Ability to learn and adapt to new products and technologies efficiently. Job Description for Help-desk Support Trainee You will be employed with Movate Technologies on issues faced by the users, doing the below responsibilities, but not limited to - Provide world class remote assistance to users via Chat, Phone and eMail Assists users by remote troubleshooting and resolving technical and service issues. Performs tasks according to standardized policies, requiring basic analytical and cognitive skills to address technical issues. Principle duties and responsibilities: Provides comprehensive remote support across major operating systems - Chrome OS, Mac OS, Windows, Linux by utilizing readily available basic OS troubleshooting techniques. Follows documented procedures for issues presented and escalates further if need be. Delivers support for G suite applications, covering installation and basic usage - When necessary, escalates issues to the SMEs / Leads for resolution. Employs advanced troubleshooting techniques to diagnose and resolve problems efficiently. Assists users with access and account-related issues, following defined and documented guidelines, policies, and procedures to ensure accurate and consistent support. Regularly and actively participates in technical training sessions to stay up to date with the latest tools and processes, leveraging knowledge base (KB) resources to enhance issue resolution Proactively identifies recurring or unique user issues, providing valuable feedback for continuous improvement of support processes and troubleshooting techniques. Communicate effectively with non-technical users to explain solutions in an understandable manner. Must Have Skills: Degree Certificate (Any, but should have good written and verbal communication skills) 0 - 1 years of Customer Service experience Excellent communication skills, should be able to hold a conversation Basic troubleshooting and should be able to comprehend the issues presented Ability to deal professionally as well as ability to learn new products and technologies Good customer service skills, multitasking and documentation skills Ability to adjust quickly to the changing priorities and implement the same per business requirements Basic knowledge on IT systems Knowledge, Skills and Abilities : Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills Good Analytical & Cognitive skills

Job Description: We are hiring a Desktop Support Executive who is passionate about IT support and eager to start or grow their career in the field of hardware, networking, and desktop support. Key Responsibilities: • Provide basic desktop support to users for hardware and networking issues • Troubleshoot and resolve technical problems related to desktops, laptops, printers, and internet/network issues • Perform routine checks, system updates, and escalate unresolved issues as needed • Coordinate with internal teams to ensure prompt resolution of support requests • Maintain records of issues and support provided

Over 9 years of experience in configuring and managing Windows servers, with strong troubleshooting skills. Responsible for maintaining the stability, performance, and security of computer systems. Experience in configuring and troubleshooting network hardware and software. Proficient in installing and configuring operating systems and applications. Skilled in managing user accounts, permissions, and access rights. Participates in troubleshooting sessions with tenants/end users, providing guidance, direction, and resolution. Joins incident bridges, updates tickets accurately and promptly, and performs escalations as needed. Monitors platforms and takes proactive actions to mitigate performance or operational issues. Performs basic troubleshooting of Windows OS, hardware, security agents, and virtual machines, escalating as necessary. Handles patching and updating of Windows OS, firmware, and security agents. Possesses expertise in cloud platforms, including Google Cloud Platform (GCP) and Amazon Web Services (AWS). Required Skills Windows, Hyper V, VMware

Responsibilities: * Maintain equipment and report issues promptly * Collaborate with team on projects * Follow safety protocols at all times * Input data accurately into system * Operate machinery efficiently Over time allowance

Job Description ITI Fitter We are looking for skilled and enthusiastic ITI Fitters to join our production team. As a Fitter, you will be involved in the mechanical assembly of high-end laser cutting machines and CNC plasma cutting machines . Key Responsibilities: Mechanical assembly and fitting of CNC laser and plasma cutting machines. Reading and interpreting mechanical drawings and assembly layouts. Installing components such as linear guides, ball screws, gearboxes, motors, frames, and panels. Using tools like drills, grinders, torque wrenches, etc. Coordinating with electrical and service teams for integrated machine build. Performing quality checks during and after assembly. Assisting in machine testing and basic troubleshooting. Required Skills & Qualifications: ITI Fitter (Mechanical) Fresher or with up to 3 years of experience. Good knowledge of mechanical tools, fasteners, and machine components. Ability to read mechanical drawings (basic level). Team player with a good attitude and willingness to learn. Experience in machine manufacturing or capital equipment assembly is an added advantage.