Desktop L2 Support

As a Desktop L2 Support at our Prabhadevi location, you will be responsible for providing Level 2 desktop support for hardware, software, and networking issues. Your key duties will include troubleshooting and resolving escalated tickets efficiently, managing system installations, configurations, and upgrades, ensuring the smooth operation of IT systems, and collaborating with teams for issue resolution and process improvement. To excel in this role, you should have a minimum of 2-4 years of experience in desktop support with strong knowledge of Windows OS, MS Office, and remote troubleshooting tools. Additionally, familiarity with network configurations and hardware maintenance is essential. We are looking for individuals with excellent problem-solving and communication skills to join our team. If you are ready to advance your IT career and meet the requirements mentioned above, we encourage you to apply for this position now! Please send your application to swati@cgcein.com. Join us and be a part of our team dedicated to providing exceptional desktop support services.,