Desktop Engineer

Role & responsibilities

1. Manage and maintain the company's IT infrastructure, including servers, networks, and hardware devices.

2. Manage compliance task like, manage laboratory softwares, ID creation, Backup, Exit process etc..

3. Install, configure, and troubleshoot software applications and operating systems.

4. Provide technical support to end-users, including diagnosing and resolving hardware and software issues.

5. Manage IT projects from initiation to completion, including defining project scope, developing project plans, and coordinating resources.

6. Implement and enforce IT policies and procedures to ensure compliance with industry standards and regulatory requirements.

7. Monitor system performance and security to identify and address potential vulnerabilities and risks.

8. Conduct regular audits and assessments of IT systems to ensure the integrity and availability of IT resources.

9. Stay up-to-date with emerging technologies and industry trends to recommend innovative solutions for improving efficiency and productivity.

10. Mentor and train junior IT staff, providing guidance and support to help them develop their skills and knowledge.

11. Collaborate with other departments to identify IT requirements, prioritize projects, and develop technology solutions that meet business needs.