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Bajaj Finance
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Deputy Area Manager - Debt Management Services - Rural

Deputy Area Manager - Debt Management Services - Rural

Bajaj Finance

1 - 2 years

4 - 8 Lacs

dod ballapur tumkur

Posted:20 hours ago| Platform:

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Skills Required

finance documentation legal risk payments management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Deputy Area Manager - Debt Management Services - Rural
Job Purpose
The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities

Achieve collections target by visiting customers/agencies.

Monitor performance against set parameters and provide regular updates and proper guidelines.

Review and track milestones.

Ensure legal guidelines are complied with during the repossession of products.

Travel with Recovery Officers (ROs) as required.

Allocate cases to team members in a timely manner.

Proficient in Excel for daily tracking of team performance.

Maintain accurate records of customer interactions and transactions.

Handle escalations promptly and effectively to resolve issues.

Daily management of DRR (Daily Risk Report).

Develop and implement strategies to improve collection rates.

Counsel and groom direct reportees to enhance and polish their skill sets.

Manage a team of collection officers to achieve overall targets.

Rectify problems encountered during the collection process.

Manage average collection reports to monitor and improve collection performance.

Oversee legal recovery for Urban NPL Wheels (Vehicle Finance) including repo and legal management.

Handle litigation and case management.

Ensure compliance and risk mitigation.

Prepare and manage reporting and documentation.

Required Qualifications and Experience

Experience in debt collection and recovery operations, preferably in rural or vehicle finance sectors.

Proficiency in Excel for reporting and performance tracking.

Strong team management and leadership skills.

Knowledge of legal and compliance aspects of debt recovery.

Ability to develop and implement effective collection strategies.

Excellent communication and problem-solving skills.

Willingness to travel as required.

Experience in handling litigation, case management, and risk mitigation is preferred.

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Deputy Area Manager - Debt Management Services - Rural