Deployment Network Eng Analyst

3 - 5 years

5 - 7 Lacs

Posted:5 months ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description



Skill required:
Network Planning & Engineering - Network Analytics

Designation:
Deployment Network Eng Analyst

Qualifications:
Any Graduation

Years of Experience:
3 to 5 years

What would you do?
Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveLooking for a candidate who has expertise in Networking and has good knowledge on fundamentals of Network, concepts like OSI Model and ProtocolsThis team you will be a part of works on Network Analytics and helps provide operators and enterprises with a deep understanding of the network, enabling smarter, data-driven decisions.

What are we looking for?
  • Conveys information clearly and effectively both written and oral
  • Assigned and accountable for specific areas of responsibility/deliverables.
  • May prioritise and oversee activities of others to meet deadlines and quality standards.
  • Performs a range of tasks from complex to straightforward within the scope of the function.
  • Assists in the identification, assessment and resolution of complex issues/problems.
  • Required to assess and resolve non-standard/standard issues/problems largely on own initiative.
  • Decides within an available range of solutions/practices, which are the most applicable.
  • Seeks advice and escalates issues when faced with tasks/problems outside normal scope of job.
  • May Interacts with client/users around specific work efforts/deliverables
  • Exhibit professionalism and perform in a manner that supports the company s emphasis on customer service and operational excellence.
  • Respond to Client queries and escalations on email
  • Attend all Client calls related to process updates and changes discussed on a daily & weekly basis
  • Supports high quality work through a positive environment
  • Assist with distributing process updates and new offers to team members to ensure accurate processing of work orders.
  • Assist with providing ongoing performance support to new and/or underperforming team members, including coaching and remedial training.
  • Assist with providing floor walking support to team members
  • Assist with responding to high priority and/or complex client requests to ensure that requests are handled quickly, correctly and appropriately.
  • Work with client to develop, update and/or modify processes to ensure accuracy, completeness and usability.
  • Assist with and/or lead team meetings and operational level, client calls
  • Assist with developing and/or updating individual work schedules based on production requirements.
  • Assist with the design and updating of training materials based on identified training gaps and/or modified business requirements.
    Roles and Responsibilities:
  • In this role you are required to do analysis and solving of lower-complexity problems
  • Your day to day interaction is with peers within Accenture before updating supervisors
  • In this role you may have limited exposure with clients and/or Accenture management
  • You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments
  • The decisions you make impact your own work and may impact the work of others
  • You will be an individual contributor as a part of a team, with a focused scope of work
  • Please note that this role may require you to work in rotational shifts
     
    Qualifications
     
    Any Graduation