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Department ManagerB

4 - 6 years

2 - 11 Lacs

cochin kerala india

Posted:1 month ago| Platform: Foundit logo

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Skills Required

inventory management relationship management customer interaction customer loyalty sales

Work Mode

On-site

Job Type

Full Time

Job Description

  • Qualifications and Skills

    Inventory management is a must-have to ensure the constant availability of the right products and prevent unavailability scenarios. (Mandatory skill)
  • Proficiency in customer relationship management is mandatory to build lasting relationships and drive customer loyalty. (Mandatory skill)
  • Team management skills are mandatory, ensuring leadership, motivation, and effective communication within the team for peak performance. (Mandatory skill)
  • Customer service expertise is required to ensure excellent customer interaction and problem-resolution skills, enhancing customer satisfaction.
  • Sales skills are required to drive the achievement of sales targets, utilizing strategic approaches to maximize revenue opportunities.
  • Proven ability to analyze sales data and reports, making informed decisions to optimize department performance and profitability.
  • Excellent organizational skills to effectively manage departmental operations, ensuring efficient process flows and timely execution of tasks.
  • Strong communication skills, both verbal and written, to facilitate effective interaction with team members, customers, and stakeholders.

  • Roles and Responsibilities

    Manage department operations, ensuring alignment with business goals and continuously enhancing customer experience.
  • Lead and motivate the department team, fostering a positive working environment and ensuring team members meet performance expectations.
  • Oversee inventory management, optimizing stock levels to meet customer demands while minimizing waste and obsolescence.
  • Implement customer relationship management strategies to enhance customer satisfaction and build long-term loyalty.
  • Drive sales initiatives, analyzing market trends and customer needs to boost department sales and profitability.
  • Monitor and analyze key performance indicators, implementing action plans to achieve departmental targets and objectives.
  • Ensure compliance with company policies and regulatory requirements, maintaining high standards of operational excellence.
  • Collaborate with cross-functional teams, ensuring seamless integration of departmental goals with overall business strategies.

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