Department / Floor Manager

1 - 31 years

3 Lacs

Posted:2 days ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The Head of Department – Car Detailing is responsible for overseeing all detailing operations, ensuring the highest quality standards, customer satisfaction, and efficient workflow. This role requires strong leadership, technical knowledge of automotive detailing, and the ability to manage a team while driving revenue growth and maintaining brand reputation. ⸻ Key Responsibilities: Operational Management: • Oversee daily car detailing operations, including interior, exterior, paint correction, and ceramic coating services. • Develop and implement standard operating procedures (SOPs) to maintain quality and efficiency. • Schedule, monitor, and optimize workflow for detailing technicians. • Ensure all tools, materials, and chemicals are used safely and effectively. Quality & Customer Service: • Maintain high detailing standards and consistent service quality. • Handle customer complaints or escalations professionally and promptly. • Conduct final inspections of detailed vehicles before delivery to customers.

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