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Delivery Operations Team Lead

Delivery Operations Team Lead

Accenture

7 - 11 years

8 - 12 Lacs

chennai

Posted:1 day ago| Platform:

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Skills Required

agile insurance retail banking operations kyc banking operations financial services account opening investment products retail banking

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role
Skill required: Banking Services - Retail Banking Card Operations
Designation: Delivery Operations Team Lead
Qualifications:Any Graduation
Years of Experience:7 to 11 years
What would you do?
We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.Banking services refer to the various financial services provided by banks to their customers. It includes account opening, kyc, managing accounts, processing transactions, offering loans and credit cards and mortgages, providing investment products, insurance servies and facilitating payments. Banks aim to help individuals and businesses manage their finances efficiently and securely.Review the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E.
What are we looking for?
Review the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E.
Roles and Responsibilities:

In this role you are required to do analysis and solving of moderately complex problems

May create new solutions, leveraging and, where needed, adapting existing methods and procedures

The person would require understanding of the strategic direction set by senior management as it relates to team goals

Primary upward interaction is with direct supervisor

May interact with peers and/or management levels at a client and/or within Accenture

Guidance would be provided when determining methods and procedures on new assignments

Decisions made by you will often impact the team in which they reside

Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture

Please note that this role may require you to work in rotational shifts
Qualification Any Graduation

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Delivery Operations Team Lead