Delivery Operations Representative

Project Role : Delivery Operations Representative
Project Role Description : Deliver or support delivery of contracts and programs. Assign and manage work assignments of contract team. Manage service delivery quality and cost.
Must have skills : Microsoft Robotic Process Automation
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As a Delivery Operations Representative, you will be responsible for delivering or supporting the delivery of contracts and programs. Your typical day will involve assigning and managing work assignments for the contract team, ensuring that service delivery meets quality standards while managing costs effectively. You will engage with various stakeholders to facilitate smooth operations and address any challenges that arise during the delivery process, ensuring that all contractual obligations are met efficiently and effectively. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Monitor and evaluate team performance to ensure alignment with project goals. - Facilitate communication between teams to enhance collaboration and efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Robotic Process Automation(blue prism). - Strong understanding of process automation methodologies and best practices. - Experience in managing and optimizing robotic process automation workflows. - Ability to analyze and troubleshoot automation issues effectively. - Familiarity with project management tools and techniques. Additional Information: - The candidate should have minimum 7.5 years of experience in Microsoft Robotic Process Automation. - This position is based at our Chennai office. - A 15 years full time education is required.