Posted:3 days ago|
Platform:
Work from Office
Full Time
Responsible for Defect Management as a Process Owner in several projects. Support the projects in their DM activities.
Responsible for definition, tailoring, setup, optimization, maintenance, training and support for process and tools.
Responsible for checking tickets regarding completeness and general quality.
Responsible for setting up and manage interfaces to exchange ticket data to customer and suppliers.
Track ticket handling of the project team and help to push forward the ticket resolution based on ticket priority.
Moderate ticket meetings, partly with the customer, to discuss and update the status of tickets and to define further steps for resolution.
Creation and maintenance of ticket statistics to track progress of defect resolution activities.
Independently start actions to improve efficiency of defect management activities in the projects and to reduce the ticket counts.
Close cooperation with Program Manager, SW Project Leader, Domain Leads, System- and Software architect, Functional Safety Manager, customer and suppliers.
Status reporting (internally/externally).
Experience with SW development projects and processes.
Experience in Defect Management or other project support role preferred.
Experience and good skills in working with software tools in general (JIRA, Confluence, bug tracking software, Excel, ).
High sense of responsibility can work independently in Defect Management.
Able to push forward topics, decisions and escalations in heterogeneous teams.
Able to abstract complex topics, to derive generic and simple concepts as solutions.
Technical and commercial English fluently.
Ability to analyse, to communicate and to present.
Ability to work structured, precisely and under pressure. Knowledge in AUTOSAR
Experience: 3 to 6 yrs Qualification: Any Degree
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