Debt Recovery Agent

Nb Solutions

0 - 31 years

1 - 3 Lacs

janak puri new delhi

Posted:21 hours ago| Platform: Apna logo

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Skills Required

payments communication crm management updating

Work Mode

On-site

Job Type

Full Time

Job Description

Make outbound calls: Contact customers with outstanding payments to initiate collection efforts and discuss overdue accounts. Negotiate repayment: Work with customers to negotiate payment plans and settlements that are mutually agreeable. Record and update information: Maintain accurate records of all communication and agreements in the company's CRM or collection management system. Follow up on payments: Follow up on promises to pay and ensure timely payments, updating the status of outstanding debts accordingly. Handle customer inquiries: Address customer questions, concerns, and complaints regarding their accounts and payments. Achieve targets: Meet or exceed individual and team collection targets and performance goals

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Debt Recovery Agent