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8.0 - 12.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Required Skills & Qualifications Experience: 8-12 years of overall professional experience, with a minimum of 7 years of hands-on experience in Python development. Core Python: Deep expertise in Python, including a strong understanding of its ecosystem, standard libraries, and common design patterns. Frameworks: Extensive experience with at least one major Python web framework, such as Django, Flask, or FastAPI. Database Expertise: Proficiency in working with both relational (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB, Redis). API Design: Proven experience designing and implementing RESTful APIs and/or GraphQL services. Cloud & DevOps: Hands-on experience with cloud platforms (AWS, Azure, or GCP) and familiarity with CI/CD pipelines, Docker, and Kubernetes

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1.0 - 4.0 years

4 - 8 Lacs

Hyderābād

On-site

Deloitte believes in its diverse talent. That is why only the BEST choose to be at Deloitte. Application Support Team differentiates itself from other Call Centers. The work culture encourages high performance in delivering distinctive service, and the Rewards and Recognition programs encourage taking initiative. Application Support team expects people to work with minimum supervision, think out of the box, make quick decisions, provide attention to detail and be ready for change. Work you’ll do To assist Deloitte employees with Level 1 financial application issues over the phone, chats and emails in a timely manner so that they can perform their job and be productive for the firm. It might involve either direct resolution of the problem or escalation to another team as the case may be. Our customers have a high expectation that you will be able to resolve their issue on the interactions, but they recognize that there are some issues that can only be resolved by teams outside the Contact Center. •Willingness to work in rotational shifts including Weekends.•Avoiding unscheduled absenteeism , failing which will have a serious impact on the employment. Use the right tools & knowledge, provide quality of service, and stay current on support changes Arrive to work on time and on days scheduled as well as adhering to the schedule provided by WFA (Work Force Administration). Treat customers with courtesy and respect by following our Quality Guidelines . Follow established process, procedures and member firm polices while maintaining compliance Stay current on new deployments and system updates . Report potential call drivers to leadership Meet provided KPIs – FCR, Schedule Adherence, Quality, CSAT Contribute to Knowledge Database and process improvements Support Firm Emergency processes Maximize availability to support inbound contacts Appropriate handling of contact through following knowledge to transfer/escalate to the correct groups Follow guidelines for handling Personally Identifiable Information (PII), confidential and sensitive information Take initiative and own your career Stay current on the tools used to support our customers The Team: The Application support team is part of Deloitte’s global shared services Global Contact Center is known for delivering Distinctive Service, providing win-win solutions to our Global Member firms and its clients. We provide world-class support to all our users round the clock and have handled over 5.3 million contacts. By doing so, we’ve built a reputation across the firm and industry for being the Best in Class. Growth is inevitable, and here’s a call for all those hardworking, exceptional performers to join us in this leadership journey. Qualifications Minimum of 1 to 4 years of Call Center experience Any Bachelor’s degree required Excellent interpersonal and communication skills, business acumen, the ability to adapt to change and experience in contact center tools. Excellent people handling skills with expert knowledge of the contact center operations. Self-motivated, team player, action and results oriented Excellent organization skills with the ability to multitask. Expert problem solver. Effectively use knowledgeand Understanding the contact center industry, client relationship, understanding market trends and havea strategic mindset to grow the business and solve problems. Ability to perform under pressure Willingness to work in rotational shifts including night shifts and working on weekend. How you’ll grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India. Benefits to help you thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 307963

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3.0 years

3 - 4 Lacs

Mohali

On-site

Job Title: PHP Developer (3 Years Experience) in CodeIgniter Location: Phase-8B, Mohali, Punjab Experience Required: 3 Years Employment Type: Full-Time, Permanent Job Responsibilities Assist in the development of backend web applications using PHP (CodeIgniter/Laravel). Support MySQL database design, development, and queries. Work with REST APIs, third-party services, and basic payment integrations. Collaborate with frontend developers for seamless UI/UX implementation. Perform debugging, basic performance tuning, and ensure code quality. Required Skills 3 years of hands-on experience with PHP (CodeIgniter or Laravel preferred). Good understanding of MVC architecture and OOP concepts. Experience with MySQL, jQuery, AJAX, and Bootstrap. Familiarity with version control (Git) and standard development practices. Basic knowledge of REST APIs and working with JSON/XML. Qualifications UG: BCA / B.Sc / B.Tech in Computer Science or IT PG: MCA / M.Tech / M.Sc in Computers or relevant field (preferred, not mandatory) Why Join Us? Work on real-time projects using modern technology stacks Supportive team culture with learning opportunities Clear path for skill development and career advancement Competitive salary with performance-based incentives Apply: sidakpreet@xtecglobal.com Contact: 8288019766 Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Work Location: In person

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6.0 years

7 - 16 Lacs

Mohali

On-site

Sr. Dot Net Developer Experience- 6 to 10 years Location -Mohali Copy Link to add details: - https://forms.gle/fDMJQf6tKtSPMZun7 Job Description – .NET Framework, .NET Core, C#, MVC, Web API, Dapper, Entity framework, MS SQL Server, GIT Angular 12+ (Front-End), HTML, CSS, JavaScript, jQuery Microsoft Azure Technologies (Resource Groups, Application Services, Azure SQL, Azure Web Jobs, Azure Automation & Runbooks, Azure Power Shell etc-2) Hands on 6+ Years of experience in MVC designing and coding. 1-2 Years’ experience in technical project management & team handling. Key Responsibilities of candidate will be: [Development] Be a key part of the full product development life cycle of software applications Ability to prototype solution quickly and analyze / compare multiple solutions and products based on requirements Always concentrated on Performance, Scalability and Security. Hands-on experience with Various Design Patterns like Factory, Abstract Factory, Singleton, Decorator, Adapter, MVC, Repository, DAO and ability to compare and select appropriate pattern for a solution Hands-on experience in building REST based solutions conforming to HTTP standards and knowledge of working of TLS / SSL. Proficiency with technologies like C#, ASP.NET, ASP.NET MVC, ASP.NET Core, JavaScript, Web API, and REST Web Services. Working knowledge of various Client-Side Frameworks –jQuery, Kendo UI, AngularJS, ReactJS. Experience with Cloud services offered by MS Azure. Understanding and analyzing the non-functional requirements for the system and how does the architecture reflect them In depth knowledge of encoding and encryption techniques and their usage. Working Knowledge of different ORM like Dapper, Hibernate, Entity Framework and their comparison with native SQL / ODBC Extensive knowledge of different industry standards like OAuth2.0, SAML2.0, OpenID Connect, OpenAPI, SOAP, HTTP, HTTPS Should be able to articulate and draft multiple alternate implementation / solution with their pros and cons Must be able to evaluate and identify software solutions Proficiency with the Development tools – Visual Studio Proficiency with the Application Servers – IIS, Apache (Considering .NET Core framework is Platform independent). Experience in designing and implementing applications utilizing databases – MySQL, MS SQL Server, Oracle, AWS Aurora, Azure database for MySQL and non-relational databases Should be completely aware of coding standards and should be able to design & develop high performance & scalable application Strong Problem Solving and analytical skills Experience on Micro-Services based architecture is a plus Worked on message-based systems using Azure Message queue, Redis queue, RabbitMQ will be a plus. [Lead] Investigate and resolve complex issues in connected application stack Research, validate and recommend key technology decisions for the core platform Developing API-driven micro-services that combine into large and complex platforms · Initiate, Plan, execute, monitor, control, and close projects. · Understands the project timelines focusing on delivering milestones. · Implement processes to manage and control changes to the scope of the project · Creates and maintains strong relationships across all levels of the organization; maintaining a team atmosphere and work environment to promote project work productivity. · Maintain project timeliness, project and deliverable quality, budget compliance and customer satisfaction. · Should have experience of handling international projects · Should be ready for travel USA on required basis. · Identify, implement, and train in best practices and processes in project management, software quality and knowledge management. Job Types: Full-time, Permanent Pay: ₹60,000.00 - ₹140,000.00 per month Experience: .NET: 5 years (Preferred) Work Location: In person

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1.0 years

1 - 2 Lacs

Mohali

On-site

Required QualificationsEducation: Minimum 12th Pass (Higher Secondary Certificate) Diploma in Travel & Tourism, International Relations, or related field (preferred) Bachelor's degree in any discipline (advantageous) Certification in visa processing or immigration services (preferred) Experience: Minimum 1 year of relevant experience in visa processing or immigration consultancy Hands-on experience with visa file preparation and submission procedures Familiarity with embassy/consulate submission processes Experience working with visa application centers and online portals Mandatory Skills (Required)Core Technical Expertise: Visa submission procedures - Thorough knowledge of embassy and VAC submission processes Document verification skills - Ability to review and validate required documentation Embassy portal navigation - Proficiency in online visa application systems for multiple countries File organization expertise - Systematic approach to arranging and categorizing documents Process compliance knowledge - Understanding of country-specific submission requirements Application tracking abilities - Skills in monitoring and updating application status Essential Administrative Skills: Attention to detail - Precision in document review and file preparation Record keeping proficiency - Systematic maintenance of submission logs and client records Time management - Ability to handle multiple submissions within embassy deadlines Quality control standards - Ensuring error-free file preparation and submission Database management - Basic skills in maintaining client and application databases Communication & Coordination: Professional communication - Clear verbal and written communication with clients and embassy staff Client service orientation - Courteous and helpful approach to client interactions Team coordination - Ability to work collaboratively with internal teams Problem-solving skills - Capability to resolve documentation and submission issues Technical Proficiency: Computer literacy - Basic knowledge of MS Office applications (Word, Excel) Online portal operation - Experience with government and embassy websites Email management - Professional email communication and file sharing Digital documentation - Skills in scanning, organizing, and sharing digital files Important Skills (Highly Preferred)Advanced Processing Knowledge: Multi-country expertise - Experience with visa processes for USA, Canada, UK, Australia, Schengen countries Urgent processing procedures - Knowledge of expedited submission processes and emergency appointments Document authentication - Understanding of notarization, apostille, and attestation requirements Translation coordination - Experience managing document translation and certification services Appeal and resubmission processes - Knowledge of handling visa rejections and reapplications Specialized Experience: Different visa categories - Familiarity with tourist, student, work, business, and family visa submissions Immigration consultancy background - Previous experience in established visa processing firms Embassy liaison experience - Direct interaction and relationship building with embassy personnel VAC operations knowledge - Understanding of Visa Application Center procedures and requirements Biometric appointment coordination - Experience scheduling and managing biometric appointments Enhanced Professional Skills: Client relationship management - Skills in maintaining long-term client relationships Multi-tasking abilities - Capability to handle multiple client files simultaneously Stress management - Ability to work effectively during peak submission periods Language skills - Proficiency in Hindi, Punjabi, and English for diverse client base Training and mentoring - Ability to guide new team members in submission procedures Additional Technical Competencies: Visa fee calculation - Knowledge of current fee structures for different countries and visa types Insurance and travel documentation - Understanding of travel insurance and related requirements Appointment scheduling systems - Experience with online booking systems for embassy appointments File digitization - Skills in creating digital copies and maintaining electronic records Compliance monitoring - Awareness of changing visa policies and procedural updates Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Education: Bachelor's (Required) Experience: Visa Submission Procedures & Document Verification: 1 year (Required) Embassy Portal Navigation & Process Compliance: 1 year (Required) Application Tracking & File Organization: 1 year (Required) Time Management, Record Keeping, Attention to Detail: 1 year (Required) Client Service Orientation & Team Collaboration: 1 year (Required) Communication Skills, Computer Literacy & Problem Solving : 1 year (Required) Digital Documentation, Multi-Country Visa Expertise: 1 year (Required) Urgent Processing Knowledge, Document Authentication: 1 year (Required) Visa Reapplication Handling, Visa Category Familiarity: 1 year (Required) Embassy Liaison, Biometric Appointment & CRM: 1 year (Required) Translation Coordination & Multi-Tasking & Stress Management: 1 year (Required) Language: English, Hindi (Required) Work Location: In person Expected Start Date: 09/08/2025

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1.5 years

1 - 3 Lacs

Mohali

On-site

Experience : 1.5 years + Freshers Not Eligible Job Summary: We are looking for a skilled WordPress Developer to design, implement, and manage websites using the WordPress platform. You will be responsible for both back-end and front-end development, including creating WordPress themes and plugins. The ideal candidate has a strong understanding of the latest industry trends and content management systems. Key Responsibilities: Design, develop, and maintain WordPress-based websites. Customize themes and plugins to meet client specifications. Ensure high-performance and availability, and manage all technical aspects of the CMS. Collaborate with designers, project managers, and other developers. Troubleshoot and resolve website problems for clients and internal teams. Optimize websites for speed and SEO. Maintain well-documented, reusable, and transferrable code. Conduct website performance tests and security audits. Stay current on emerging technologies and trends in web development. Qualifications: Proven experience as a WordPress Developer. Strong understanding of PHP back-end development. Proficient in front-end technologies including HTML5, CSS3, JavaScript, and jQuery. Experience with responsive and adaptive design. Familiarity with website optimization tools. Experience with Gutenberg, Elementor, or other page builders (optional but preferred). Knowledge of MySQL and database management. Understanding of SEO principles and Google Analytics. Familiarity with Git or other version control systems. Strong problem-solving skills and attention to detail. Preferred Qualifications: Experience with WooCommerce and other WordPress eCommerce plugins. Familiarity with RESTful APIs. Experience with headless WordPress or JAMstack (bonus). Bachelor’s degree in Computer Science or related field (preferred, not required). Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Leave encashment Paid sick time

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0 years

1 - 2 Lacs

India

On-site

We are looking for a dynamic and result-oriented Business Development Executive to join our team. The ideal candidate will be responsible for identifying business opportunities, building and maintaining strong relationships with clients, and driving growth for the organization. Key Responsibilities Identify and develop new business opportunities in domestic and international markets. Generate leads through cold calling, email marketing, online platforms, and field visits. Maintain client relationships and provide after-sales support. Achieve sales targets and contribute to company growth. Prepare and present proposals, quotations, and product information to clients. Maintain CRM/database of leads and client interactions. Job Type: Full-time Pay: ₹11,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Language: Hindi (Preferred) Work Location: In person

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3.0 years

3 - 5 Lacs

Mohali

On-site

Function: Technical Operations & Infrastructure Location: Mohali / Hyderabad Reports to Position: Chief Data Scientist Band: Fixed Term Job Description Job Purpose The DevOps Engineer will play a critical role in supporting the INFUSION (Indian Food System for Improved Nutrition) project and other data initiatives at BIPP Data Hub. The position involves managing technical infrastructure, deployment pipelines, and data processing flows to support data-based software applications and research. The role is essential for maintaining scalable, secure, and efficient technical systems that support data analysis at scale, research platforms, and application deployments across multiple projects. Job Outline Infrastructure Management and Operations: Manage and maintain web application frontend and backend hosting infrastructure across development, staging, and production environments Design, implement, and manage CI/CD pipelines for various project applications, data processing tools, and research platforms Set up and configure new data processing clusters, including specialised computing environments Implement comprehensive monitoring, logging, and alerting systems for all project infrastructure components Data Systems and Pipeline Management: Manage database infrastructure supporting research projects, data analysis, and policy research activities Implement data backup, disaster recovery for research and operational data Support the deployment of analytical tools, geospatial analysis systems, and machine learning model infrastructure in future Application Deployment and Integration: Deploy and maintain web applications supporting research activities Support mobile and web application deployment for field data collection and research activities Coordinate technical deployment activities with internal teams and external partner organisations Technical Support and Collaboration: Provide server (Linux and Windows both) support to data scientists, researchers, and policy analysts across various projects Collaborate with development teams on platform enhancements and new feature deployments Assist in technical documentation, system maintenance, and knowledge transfer activities Participate in technical planning sessions and contribute to solution architecture decisions Job Specifications Knowledge / Education: B.Sc, B-Tech (or equivalent) in computer science, engineering, or relevant field Specific Skills: Experience as a DevOps engineer or in a similar software engineering role Proficiency with Git and GitHub workflows for collaborative development Good knowledge of Python, Java, and scripting languages for automation Working knowledge of databases and SQL Experience with cloud platforms Knowledge of CI/CD pipelines, Infrastructure as Code Understanding of mobile application deployment, especially for rural connectivity scenarios Problem-solving attitude Collaborative team spirit Desirable Experience: Min 3 years Job Interface / Relationships Internal External BIPP Data Hub Project Teams (INFUSION and other initiatives) Government departments and agencies Technology vendors and cloud service providers Other stakeholders S.No Key Responsibilities % Time Spent 1 INFUSION project infrastructure management, data processing systems, and technical support 50% 2 Other BIPP data projects - IDP maintenance, general infrastructure, and cross-project technical support 40% 3 Learning and upskilling in emerging technologies 10% Total Time Spent on All Responsibilities 100% How to Apply? ISB is committed to diversity at the workplace, and strongly encourages applications from women and minority candidates. Send your application through this link here – DevOps Engineer - ISB-BIPP. Upload your updated CV and a cover letter (no more than 500 words) discussing your motivation and why do you think you are a good fit for this position. Please note: We will accept applications through the link above only. Applications will be reviewed on a rolling basis until the position is filled. Applicants will be contacted only if shortlisted for an interview. In case of any issues in uploading, please write to Nitisha_jaiswal@isb.edu with the subject line “DevOps Engineer”. Hyderabad Campus Indian School of Business Gachibowli, Hyderabad - 500111 Timings : Monday- Friday, 08:00 AM IST to 06:00 PM IST 040 23187777 0172 4591800 careers_hyderabad@isb.edu careers_mohali@isb.edu careers_ra@isb.edu Mohali Campus Indian School of Business Knowledge City Sector 81, SAS Nagar ,Mohali - 140 306

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0 years

0 - 1 Lacs

Mohali

On-site

Designing and building the website front-end and backend . Creating the website architecture. Designing and managing the website back-end including database and server integration. Generating WordPress themes and plugins. Good understanding of website architecture and aesthetics. Ability to manage projects. Good communication skills. Can work on WordPress, PHP, Wix, and Webflow. Job Types: Full-time, Permanent Pay: ₹8,000.00 - ₹12,000.00 per month Work Location: In person

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0 years

2 - 3 Lacs

Mohali

On-site

KEY RESULT AREAS · Effective counselling for Enrolment of Prospective Students a. Increase student enrolment in programs offered by the institute by following sales marketing process. b. Career counselling for prospective learners to ensure Sales. c. Tele-Counseling and follow-up on database generated through structured campaigns. d. Attending calls - Receiving, and responding, as pleasantly as possible while trying to provide full information, and support to the students, parents and channel partners. · Customer Relationship Management and data Management a. Create a customer service culture, always putting the customer needs first. b. Ensure continuous interaction with the customer/ student to make sure that areas of concerns can be worked upon for improved service levels. c. Lead by example; demonstrate excellent customer service to increase client satisfaction, and program growth. d. Effective handling and use of CRM and ERP system. · Learning and Development a. Self-Inculcate the Training philosophies with WIN-WIN-WIN policy in the organization b. Improve skills and knowledge by attending regular training programs. c. Abide to all disciplinary procedures, guiding principles and core values of the Institute. Innovative thinking and work on new Initiatives to bring tangible benefit to the Institute Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person

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1.0 - 3.0 years

4 - 4 Lacs

Ludhiana

On-site

Job Opportunity: Backend Data Management Executive (Zoho Software) Person should be exp in Zoho software only Location: Ludhiana Salary: ₹35,000 – ₹40,000 per month Industry: manufacturing pharmaceutical Contact: Email: lifesolutions1@yahoo.co.in Phone: 8146711166 Job Role Key Responsibilities: Manage and update backend data in Zoho CRM, Zoho Creator, Zoho Books, or other Zoho applications. Maintain data accuracy, integrity, and confidentiality across all platforms. Generate reports, dashboards, and analytics using Zoho Analytics. Automate workflows and improve process efficiency using Deluge Scripting (Zoho's scripting language). Coordinate with frontend/operations teams to ensure smooth data flow and task execution. Perform routine backups and data validation. Assist in user role management, form/database creation, and system customization as needed. Requirements: Graduate in Computer Applications / IT / B.Com / any relevant field. Minimum 1–3 years of experience with Zoho products (especially CRM, Creator, Analytics). Strong understanding of data structures, database management, and workflow automation. Knowledge of Deluge scripting is an added advantage. Good command of MS Excel and general IT systems. Send your CV to: lifesolutions1@yahoo.co.in Contact: 8146711166 Job Type: Full-time Pay: ₹35,000.00 - ₹40,000.00 per month Work Location: In person

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5.0 - 9.0 years

7 - 12 Lacs

Mohali

On-site

Job description: Experience Required: 5-9 Years No. of vacancies: 1 Job Type: Full Time Vacancy Role: WFO Job Category: Development Job Description As a Senior PHP/Laravel Developer at ChicMic Studios, you will leverage your expertise in PHP and the Laravel framework to design, develop, and maintain sophisticated web applications. You will play a crucial role in shaping the technical direction of projects, ensuring best practices, and driving innovation. Your leadership and problem-solving skills will be essential in collaborating with cross-functional teams to deliver exceptional solutions. Roles & Responsibilities Identify opportunities for process improvement and make constructive suggestions for change. Improve the technical competence of the team through training & development of existing and new team members. Provide accurate effort estimates for deliverable and be committed to the deadlines through follow-up of tasks with team members. Research and actively learn about new technologies and introduce them into the infrastructure. Optimization of PHP Code and database queries and functions through Code Review and Project Review Sessions. Qualifications Proven experience with PHP and the Laravel framework. Basic experience with WordPress, including theme customization and plugin management. B.Tech/B.E. in Any Specialization. MCA in Any Specialization, M.Tech in Any Specialization, CS in Any Specialization. Experience 5-9 years in PHP with laravel Framework Key Skills Required : Wordpress, Laravel, Mysql, Jquery, API (Restful Service. Job Type: Full-time Pay: ₹700,000.00 - ₹1,200,000.00 per year Benefits: Flexible schedule Leave encashment Provident Fund Experience: Laravel: 5 years (Required) Work Location: In person

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4.0 - 7.0 years

0 Lacs

Delhi, India

On-site

Requisition Id : 1634278 The opportunity EY is looking for a Senior Consultant/Consultant IT Process improvement & Supply Chain Optimization. Your key responsibilities Headcount Management Process Improvement & Efficiency IT Infrastructure Cost Optimization (License Optimization & Infra Optimization) High level understanding of Cloud or "Pay as you Grow" Model MI, Metrics & Reporting People / Location Strategy Vendor Management Financial Control & Management - Customer Charges and direct costs Day to Day support activities in helping to run the operation Main responsibilities will focus on the implementation and running of financial & headcount processes globally which will embed control within the function. Deliverables will at first focus on creating and embedding processes which the IT Service Lines adhere to on a monthly basis, to then focus on more value add services once the processes are BAU. Deliverables will therefore focus on Headcount, Financials, Project Accounting / reporting (Forecast / Plan / Actuals) centered around the various Service Lines. Skills and attributes for success Good understanding of IT landscape(infra & applications) of a Bank/Financial institution Understanding of software licensing, IT infra & Professional services spend and contracting Understanding of ITIL framework & should be well verse in Service management Understanding of People & Non-People Cost & Procurement strategy Financial Control & Management – Customer Charges and direct costs Supply chain optimization for Technology spend - Category spend analysis, Process Improvement & Efficiency, Metrics & Reporting, People / Location Strategy, Vendor Management Assessment of Contractual risk, IT Risk, Cyber security risk, strategic risk, compliance risk, operational risk, financial risk, and reputational risk Data centre infrastructure tech – storage, database, virtualization, infra monitoring and backup To qualify for the role you must have MBA and B.Tech from a reputed institute 4-7 years of experience as IT Presales & IT Procurement with Global Banks. Cloud Certifications are plus Ideally you’ll also have Strong communication, facilitation, relationship-building, presentation and negotiation skills. Be highly flexible, adaptable, and creative. Comfortable interacting with senior executives (within the firm and at the client) Strong leadership skills and supervisory responsibility What we look for We’re interested in talented professionals with the ability to visualize our clients’ goals and think creatively to facilitate them – often in politically charged environments. If you have an entrepreneurial spirit, and a genuine passion for taking on new challenges, this role is for you. What working at EY offers EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. About EY As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.

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5.0 - 7.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Business Function Global Transaction Services (GTS) is a product group focused on the management and sale of Cash Management, Trade Finance, and Securities & Fiduciary products and services to institutional clients. In GTS Securities & Fiduciary Services, Client Management & Implementation, you will be part of a team that provides sales and services to financial institutions, corporations, and SME customers. Job Purpose Fulfil all responsibilities in relation to: Act as the Operational Risk Manager, managing operational risks & events a) Support UORM in managing the Operational Risk Landscape b) Co-ordinate audit and regulatory inspections c) Analysing and reporting operational risk events, loss trends and root cause to GTS (Global Transaction Services) / Support Unit management and relevant risk and control committees Product/ Process Risk reviews a) Facilitate NPA review and approval process for GTS products within the Country and Regional stakeholders. b) Identification and running of theme-based reviews of the processes from Controls perspective Risk and Control Self-Assessment a) Identify/update the scope of RCSA to be completed for GTS India across all products. b) Conduct pre RCSA workshop and identify new risk and controls for GTS products. c) Plan and implement the RCSA program across all areas within GTS d) Validate RCSA against actual risk event losses, KRI trends, audit and regulatory inspections Key Accountabilities Identification of Legal and Compliance risks, mitigants and residual risks in co-ordination with the business & operations teams and facilitate the process of risk acceptance Co-ordinate with Legal and Compliance teams for necessary Regulatory compliance and communications. Represent GTS at the Country RGG Facilitate the business and operations team in establishing the risk framework for GTS and ensuring timely closures On Outsourcing risk review, Co-ordinate with local and regional stakeholders for impact assessment, site visits, ORR documentation and facilitate the sign-off process for the onboarding of partners Process governance including documentation of process maps, NPA and ORR documentation. Also includes audit co-ordination and reporting the project status to stakeholders Design and maintain risk management tools like Key Risk Indicators, loss database, scenario analysis, stress test, etc Conducting existing Policy & Process review at regular intervals in coordination with stakeholders Manage OR Incidents, Liaise with business for RCA, resolution and corrective action plan. Report OR Incident report to senior management i) Ensure timely deliverables for internal / external reports and ad-hoc assignments given by Governance Committees Required Experience a) Individual contributor Minimum 05-07 years’ experience in banking, first line of defense (FLOD), continuous audits and process controls b) Intensive knowledge of Indian banking and regulatory guidelines for Transaction Banking Products c) Equipped with knowledge of Cash, Trade and Security services product d) Experience of multi-tasking, managing multiple stakeholders and independently having senior level interactions Education / Preferred Qualification An MBA or Chartered Accountant or equivalent degree is preferable, with at least 5-7 years with banking/product knowledge Core Competencies Good problem solving, planning & organizing skills Results-orientated & the ability to handle pressure Relationship building & management skills Understanding of competitive positioning Creative with Attention to detail & Tenacious Stakeholder management skills Good problem solving/analytical, planning & organising skills. Planning, scheduling and monitoring deliverables, within a stipulated time frame using effective methods Good interpersonal and communications skills Technical Competencies Good understanding of GTS products, electronic banking products and associated systems, technology platforms and operational procedures Understanding of regulatory guidelines on banking policies issued by RBI (local regulations in India) and local laws and regulations that impact businesses in general. Understanding of KYC requirements & Anti-money Laundering Policies are critical. Good understanding of banks structure and interfaces with other functions Detailed understanding of people policies and procedures Up to date knowledge of competitor and market activity in local area Knowledge of financial markets and products DBS India - Culture & Behaviors Drive Performance Through Value Based Propositions Ensure Customer Focus by Delighting Customers & Reduce Complaints Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation Enhance Knowledge Base, Build Skill Sets & Develop Competencies Invest in Team Building & Motivation through Ideation & Innovation Execute at Speed While Maintaining Error Free Operations Develop a Passion for Performance to Grow Talent Pool Maintain the Highest Standards of Honesty and Integrity. en Primary Location India-Maharashtra-Mumbai Job COO Office/Business Mgt & Support Schedule Regular Job Type Full-time Job Posting Aug 8, 2025, 10:30:00 AM

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0 years

2 - 3 Lacs

Mohali

On-site

Job description Job Title: Software Developer (n8n + GHL) Location: D 179, Phase 8B, Industrial Area, Sector 74, Sahibzada Ajit Singh Nagar, Punjab 160055 Job Type: Onsite/Full time Experience Required: 6+ months About Us: Ensuesoft helps brands with the best of technologies, tools, platforms, and best practices to smoothen their digital transformation journey. We are committed to delivering high-quality products and services to our clientsOur expertise covers a broad tech stack, Asp.Net, MSSQL, MySql, MVC, Angular.js, Cryptocurrency, PHP, Web Designing, WPF, WCF, Web Apis, Windows Server, Azure, DevExpress, Asp.Net Core, Shopify Web and Apps, Selenium, Android Applications, and IOS Applications. Role Overview: We are seeking a skilled Software Developer with mandatory experience in n8n and GoHighLevel (GHL) , plus strong proficiency in Python and modern tech stacks like MERN. This role involves designing, developing, and integrating automation workflows, CRM solutions, and AI-powered systems for both internal projects and global clients. You’ll work at the intersection of workflow automation, backend development, and system integration , leveraging tools like vector databases, APIs, and AI agents to deliver scalable, high-performance solutions. Must-Have Skills & Experience: Proficiency in MERN Stack (MongoDB, Express.js, React.js, Node.js) or similar modern web technologies Experience with APIs — creating, integrating, and managing REST/GraphQL APIs Strong understanding of backend scripting, microservices, and automation logic Proven expertise in n8n workflow automation — triggers, actions, API integrations, webhooks Strong knowledge of GoHighLevel (GHL) — funnels, websites, CRM setup, workflows, and lead pipelines Key Responsibilities: Design, build, and maintain automation workflows in n8n & GHL Develop custom integrations between CRM, websites, and external tools Implement AI-driven features such as chatbots, voice agents, and automated lead nurturing Build web-based dashboards and admin tools using MERN Stack Set up and optimize vector database queries for AI search functionality Troubleshoot and resolve workflow, API, and integration issues Maintain clear documentation of processes, APIs, and system logic Collaborate with marketing, sales, and technical teams to ensure smooth delivery Why Join Ensuesoft? Work with modern automation & AI tools on impactful projects Exposure to international clients and advanced tech stacks Collaborative, growth-oriented culture No bar for growth for talented, passionate individuals Mandatory Skills: N8N GHL RAG models Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person

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5.0 years

6 - 7 Lacs

Mohali

On-site

Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns Design, build and maintain our social media presence Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs) Identify trends and insights, and optimize spend and performance based on the insights Brainstorm new and creative growth strategies Plan, execute, and measure experiments and conversion tests Collaborate with internal teams to create landing pages and optimize user experience Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points Instrument conversion points and optimize user funnels Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹60,000.00 per month Experience: SEO: 5 years (Preferred) client handling: 2 years (Preferred) Work Location: In person

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4.0 years

3 - 6 Lacs

Mohali

On-site

Job Overview: We are seeking an experienced Web Developer (CMS Developer) with a strong background in building, customizing, and maintaining content management systems. The ideal candidate will have expertise in platforms like WordPress, Shopify, Drupal, or custom CMS , along with solid skills in PHP, HTML, CSS, JavaScript, and database management. Key Responsibilities: Develop, customize, and maintain websites using CMS platforms (WordPress, Shopify, Drupal, Wix etc.) Build custom themes, plugins, and modules to meet project requirements Integrate third-party APIs and tools into CMS platforms Optimize websites for performance, SEO, and security Collaborate with designers, content teams, and backend developers to deliver seamless user experiences Troubleshoot, debug, and resolve technical issues promptly Ensure cross-browser, cross-platform, and mobile responsiveness Keep up-to-date with the latest CMS trends, tools, and technologies Required Skills & Qualifications: Minimum 4+ years of professional experience in CMS development Proficiency in WordPress theme/plugin development and customization Strong skills in PHP, MySQL, HTML5, CSS3, JavaScript, and jQuery Experience with Shopify or other eCommerce CMS platforms is a plus Understanding of SEO best practices for CMS websites Familiarity with Git or other version control systems Strong problem-solving skills and attention to detail Preferred Qualifications: Experience with headless CMS and RESTful APIs Knowledge of Laravel or other PHP frameworks Familiarity with UI/UX principles and responsive design frameworks (Bootstrap, Tailwind CSS) Perks & Benefits: Competitive salary package Professional growth and training opportunities Collaborative and innovative work environment How to Apply: Send your updated resume, portfolio, and examples of CMS projects you have worked on to info@theobsidians.com / hr@theobsidians.com Call Now: 7696692570 Job Type: Full-time Pay: ₹30,112.34 - ₹50,857.75 per month Work Location: In person Speak with the employer +91 7696692570

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0.0 - 2.0 years

1 - 3 Lacs

Fatehgarh

On-site

We are looking for a confident and persuasive Telecaller who can communicate fluently in English and Hindi . The role involves making outbound calls, handling inbound inquiries, and providing information about our products/services to potential customers in Punjab. Key Responsibilities Make outbound calls to prospective customers and explain products/services. Handle inbound customer queries professionally and provide accurate information. Maintain and update customer database in the CRM. Follow up with leads to ensure closure. Achieve daily/weekly/monthly call and sales targets. Provide feedback to the team on customer needs and market trends. Education: Minimum 12th pass; Graduation preferred. Experience: 0–2 years in telecalling, telesales, or customer service. Freshers with excellent communication skills are welcome. Skills Required: Proficiency in English and Hindi (spoken). Good interpersonal and persuasive skills. Basic computer knowledge (MS Office, CRM usage). Ability to work under pressure and meet targets. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Language: Hindi (Preferred) English (Preferred) Work Location: In person

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3.0 - 4.0 years

3 - 7 Lacs

Mohali

On-site

Job Title: DevOps Engineer Location: Mohali, Punjab Experience: 3–4 Years Budget: As per candidate’s knowledge & experience About the Role We are looking for a skilled DevOps Engineer with strong expertise in cloud infrastructure (AWS or Azure) to join our team in Mohali. The ideal candidate will have hands-on experience in CI/CD pipeline management, Kubernetes cluster administration, and monitoring tools. You will work closely with our development and operations teams to ensure smooth deployment processes, high availability, and reliable infrastructure performance. Key Responsibilities CI/CD Management: Build, maintain, and optimize CI/CD pipelines (preferably with GitLab). Automate deployment processes and ensure efficient code releases. Monitoring & Observability: Configure and manage monitoring dashboards using Grafana and LGTM Stack . Ensure proactive monitoring, alerting, and troubleshooting of infrastructure issues. Kubernetes Administration: Manage and maintain Kubernetes clusters on Microsoft Azure and Digital Ocean . Implement best practices for scaling, security, and reliability. IT Administrative Tasks: Handle routine system administration, user management, and configuration tasks. Advanced Infrastructure (Preferred Skills): Experience with Geo-replicable infrastructure setups. Expertise in database replication across continents for high availability. Required Skills & Qualifications 3–4 years of experience as a DevOps Engineer or similar role. Strong knowledge of AWS or Microsoft Azure cloud services. Proficiency in CI/CD pipelines, preferably using GitLab . Experience in Kubernetes cluster management and container orchestration. Hands-on with monitoring tools such as Grafana and LGTM Stack . Good understanding of networking, infrastructure automation, and scripting (Bash/Python). Good to Have (Bonus Points) Experience in Geo-replicable infrastructure deployment. Knowledge of cross-continent database replication techniques. Familiarity with Digital Ocean Kubernetes environments. Perks & Benefits Competitive salary based on expertise. Opportunity to work on advanced cloud infrastructure projects. Learning and growth opportunities with modern DevOps tools & technologies. Friendly and collaborative work culture. If you’re passionate about automation, cloud, and modern infrastructure practices, we’d love to hear from you! Apply Now: hr@netsetsoftware.co Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹60,000.00 per month Work Location: In person

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2.0 - 3.0 years

3 - 4 Lacs

Mohali

On-site

Job Title: QA Engineer Experience: 2-3 Years Location: Mohali, Punjab Technical Skills: Strong understanding of SDLC & STLC with expertise in Functional, Regression, Integration, System, UAT, and Exploratory Testing . Proficiency in writing and executing test cases & test scenarios with knowledge of risk-based testing & prioritization . Hands-on experience with Jira, and Trello for bug tracking & basic Confluence understanding. UI/UX, cross-browser, and responsiveness testing expertise. Basic knowledge of automation testing using Selenium, RestAssured, TestNG , and Java for test automation. Database Testing – SQL for back-end validation and CRUD operations. API Testing – Understanding of REST APIs , Postman/Swagger , API validation & automation. Experience in Mobile Testing (Android, iOS, Flutter). Familiarity with Git for version control and CI/CD tools like Jenkins, and GitLab CI. Soft Skills: Strong communication skills for clear defect reporting & collaboration with stakeholders. Ability to work in Agile/Scrum environments with cross-functional teams. Problem-solving mindset with effective task prioritization . Experience in mentoring junior QA engineers and ensuring team productivity. Qualifications: Bachelor’s in CS, IT, or related field. ISTQB certification is a plus. Experience: 2 to 3 years Location: Mohali Employment Type: Full-Time Join us to ensure high-quality software delivery through robust testing! Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Provident Fund Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Test automation: 2 years (Required) Location: Mohali, Punjab (Required) Work Location: In person

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5.0 years

8 - 16 Lacs

Mohali

On-site

Job description: Job Title: Sr. DOT NET Developer Job Summary: We are looking for a skilled and detail-oriented .NET Developer with 5+ years of hands-on experience in developing, deploying, and maintaining web applications using the Microsoft .NET stack. The ideal candidate should be passionate about coding, have strong problem-solving skills, and be able to work collaboratively in a team environment. Key Responsibilities: * Design, develop, test, and maintain web applications using ASP.NET, C#, and .NET Core. * Develop and maintain APIs and backend services. * Work with front-end developers and integrate UI components with server-side logic. * Write clean, scalable, and efficient code following coding standards. * Debug and resolve software defects and technical issues. * Collaborate with the QA team to ensure software quality and performance. * Participate in requirement analysis and contribute to architectural decisions. * Document software designs, technical specifications, and development processes. * Stay updated with the latest industry trends, technologies, and best practices. Required Skills & Qualifications: * Bachelor’s degree in Technology (B.Tech – CS/IT) or MCA. * 5+ years of professional experience in .NET development. * Proficient in C#, ASP.NET MVC, .NET Core, WCF ,Web API. * Strong understanding of SQL Server and writing optimized database queries. * Experience with Entity Framework / ADO.NET. * Familiarity with JavaScript, jQuery, HTML, CSS. * Knowledge of RESTful APIs and third-party integrations. * Experience with version control systems like Git. * Strong analytical and problem-solving skills. * Excellent communication and team collaboration skills. Job Type: Full-time Pay: ₹800,000.00 - ₹1,600,000.00 per year Benefits: Flexible schedule Leave encashment Provident Fund Experience: .NET: 5 years (Required) Work Location: In person

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2.0 years

6 - 18 Lacs

Mohali

On-site

Job Description We are seeking a Data Scientist Engineer with strong expertise in data analysis, machine learning, and visualization. The ideal candidate should be proficient in Python, Pandas, and Matplotlib, with experience in building and optimizing data-driven models. Some experience in Natural Language Processing (NLP) and Named Entity Recognition (NER) models would be a plus. Roles & Responsibilities Analyze and process large datasets using Python and Pandas. Develop and optimize machine learning models for predictive analytics. Create data visualizations using Matplotlib and Seaborn to support decision-making. Perform data cleaning, feature engineering, and statistical analysis. Work with structured and unstructured data to extract meaningful insights. Implement and fine-tune NER models for specific use cases (if required). Collaborate with cross-functional teams to drive data-driven solutions. Qualifications 2+ years of professional experience Strong proficiency in Python and data science libraries (Pandas, NumPy, Scikit-learn, etc.). Experience in data analysis, statistical modeling, and machine learning. Hands-on expertise in data visualization using Matplotlib and Seaborn. Understanding of SQL and database querying. Familiarity with NLP techniques and NER models is a plus. Strong problem-solving and analytical skill Job Type: Full-time Pay: ₹600,000.00 - ₹1,800,000.00 per year Benefits: Flexible schedule Leave encashment Provident Fund Work Location: In person

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1.0 years

0 Lacs

New Delhi, Delhi, India

On-site

Job Purpose: We are seeking a detail-oriented, analytical and organized Real Estate Lease and Data Administrator to join our global corporate real estate team. The role will combine lease administration with data analysis and financial verification, ensuring efficient portfolio management and informed decision-making. You will be responsible for managing and overseeing all lease-related activities within our global property portfolio comprising 170+ locations and 15 Million ft² /1.5 million m². You will work closely with real estate & facilities co-workers, finance teams, legal counsel and HR teams to ensure full visibility of and compliance with lease terms and obligations. The Real Estate Lease and Data Administrator is responsible for maintaining accurate and compliant lease documentation, supporting rent and deposit processes, and managing key lease lifecycle events. The role ensures the integrity of the real estate database, provides timely reporting and insights, and facilitates coordination between internal teams and external partners to support strategic decision-making across the real estate portfolio. Responsibilities: Review and maintain lease agreements to ensure accuracy and compliance with local and national laws Support local teams in processing rent payments and managing security deposits Coordinate and monitor lease renewals and terminations Update and maintain a database of all lease transactions Manage alert system to inform real estate team of critical lease dates / events Prepare, develop and present reports and dashboards on lease data with key metrics Facilitate data-sharing and provide key insights to support strategic decision Collaborate with legal teams to handle lease-related disputes or litigations Stay updated with current market trends and help ensure competitive lease rates Knowledge, Skills and Experience: >1 to 3 Years of relevant work experience Bachelor’s degree required Master's / Post Graduate Degree preferred Microsoft (Excel, Teams is a must) Key Skills What’s In It For You? Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don’t meet every single requirement? Apply anyway. At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for! We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.

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0 years

0 Lacs

Delhi

On-site

Key Responsibilities: Identify and generate leads through networking, cold calling, digital platforms, and referrals Pitch interior design services to potential clients, developers, architects, and corporates Conduct meetings and presentations to showcase the company's portfolio and offerings Develop strong relationships with existing and prospective clients to ensure repeat business Collaborate with the design and execution teams to understand project scope and prepare proposals Prepare and present quotations, follow up for closures, and negotiate contracts Maintain CRM database and ensure timely updates of client interactions Meet and exceed monthly and quarterly sales targets Attend industry events, exhibitions, and networking meets to promote the brand Conduct market research to stay updated with industry trends, competitors. Key Skills Required: Strong communication and interpersonal skills Excellent presentation and negotiation skills Confidence in cold calling and pitching high-ticket design services Familiarity with interior design/architecture terminology is a plus Proficiency in MS Office, CRM tools, and sales reporting Self-motivated and target-oriented Ability to work independently and as part of a team Job Type: Full-time Pay: ₹5.00 - ₹11.00 per year Benefits: Health insurance Provident Fund Language: Hindi (Preferred) Work Location: In person

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0 years

0 Lacs

New Delhi, Delhi, India

Remote

Job Summary: This role serves as a strategic liaison between IT and business units, driving alignment between technology solutions and business goals, while also overseeing the effective handling of Major Incidents (MI) and Problem Management (PRB) processes. As a trusted advisor, the role provides strategic consulting, ensures high-quality IT service delivery, and leads the resolution and prevention of critical IT issues through cross-functional collaboration, process governance, and continual improvement. Key Responsibilities: Strategic IT Partnership & Business Engagement Serve as the primary point of contact between IT and business units, ensuring alignment of IT services with business needs and strategic objectives. Advocate for both the business and IT by facilitating requirements definition, translating business needs into technical solutions, and championing IT capabilities. Drive stakeholder engagement, manage expectations, and ensure high satisfaction with IT services. Advise on risks, costs, benefits, and impacts of proposed solutions on business outcomes and operations. Facilitate strategic roadmapping and prioritize IT initiatives accordingly. Monitor IT performance and report progress to stakeholders regularly (monthly, quarterly, annually). Understand financial KPIs and ensure IT investments align with desired business results. Promote collaboration between IT, Operations, Finance, and Business Units. Major Incident (MI) Management Oversee end-to-end MI processes, ensuring timely and effective resolution of high-priority (P1/P2) incidents. Lead a team of strategic partner MI managers, providing coaching and ensuring compliance with IT policies and procedures. Collaborate closely with technical teams (infrastructure, applications, cloud, vendors, and sites) to resolve incidents within SLA targets. Step in during critical incidents to minimize business disruption. Drive stakeholder communication for high-visibility incidents, providing clear, consistent updates. Prepare and present monthly SLA and performance reports based on inputs from managed service providers. Ensure thorough documentation and knowledge capture to strengthen future MI handling. Utilize and optimize ServiceNow platform for incident tracking and dashboard reporting. Problem Management Supervise PRB managers and ensure quality root cause analysis and the implementation of permanent solutions. Maintain and improve the Known Error Database (KEDB) and monitor long-term solution effectiveness. Utilize methodologies such as 8D, 5 Whys, Fishbone Diagrams, and Is/Is-Not analysis for in-depth problem investigation. Interface with related IT service management processes to ensure seamless integration and support proactive incident prevention. Drive continual improvement initiatives and process optimization, leveraging AI and automation where possible. Foster a culture of accountability, service excellence, and continuous learning within the PRB team. Qualifications & Experience: Strong technical and strategic acumen, with a proven ability to align IT services with business objectives. Extensive experience in global IT project and service management. Strong stakeholder management and communication skills. Demonstrated leadership in managing cross-functional teams and vendor relationships. Expertise in major incident and problem management practices. In-depth knowledge of root cause analysis methodologies and continuous improvement tools. Strong understanding of IT policies, licensing, contracts, and compliance. Familiarity with ServiceNow and related ITSM platforms. Work location: Remote role to be based in Europe. , BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.

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